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Help! Windows Vista restarts automatically

I just bought a HP dv 2550 special edition. I installed office, symantec antivirus and printer etc. softwares. The computer restarts automatically in about one minute after I shut it off. I updated the symantec antivirus and did a full system scan but had not found any virus in the computer. Can anybody tell me what is the problem with it? Thank you so much!

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Change what pushing the power button does.

In reply to: Help! Windows Vista restarts automatically

Some have it set to hibernate. Try SHUT DOWN next time.

If that fails, call it in as defective.


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In reply to: Change what pushing the power button does.

Yea, I clicked shut down! So you mean the computer is defective? There's no way I can fix it?

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I had that happen and I to

In reply to: reply

the Safe Mode menu and selected Last known working confuration and it solved my problem.

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In reply to: I had that happen and I to

Thanks for your suggestion, it solves this problem.

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(NT) Did you change what the power button does yet?

In reply to: reply

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