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Question

Help! Windows not working....

Feb 8, 2014 12:58PM PST

So last night my brother went on his laptop and started un-installing items through the control pannel, it worked all fine until he turned it off. In the morning when he started it up the computer now looks like it is running windows xp :/ i dont know what he uninstalled but its not working and i dont know what to do. I have tried system restore but when i do that it says some sort of error. Does anyone know what i can do to fix this?

Discussion is locked

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Answer
My guess
Feb 8, 2014 10:20PM PST

My guess would be he removed the video drivers and so Windows reverted to the "classic" look for the interface because the "normal" one for Vista and later uses DirectX, so needs video drivers installed.

He'll need to figure out if he has an Intel, AMD or nVidia video chip and then get the appropriate driver from their website. Then the next time he feels like doing a little mass deleting, tell him to google each item first to figure out what it is before he goes and deletes it.

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Answer
Do you have the system disk?
Feb 10, 2014 2:18AM PST
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Answer
Any dependent applications or updates?
Feb 11, 2014 5:41AM PST

I really don't understand when you told that your computer is acting like its running XP. What is it specifically graphics, speed. If it's about speed, then you can try cleaning the temporary files, run disk cleaner, clear error log files, etc. If it's graphics, then I presume that your brother might have uninstalled the Visual Studio C++ redistributable packages. You just have to re-install the graphics drivers.

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Number of solutions
Feb 11, 2014 11:05PM PST

There can be several solution for these::
1. Check the appearance setting. Re apply the standard windows 7 theme
2. Re-install the video drivers:
a. Goto device manager and right click on display driver and uninstall the driver. Then click on scan for hardware changes in right click option
b. If not work , reinstall from driver cd
3. Repair the windows with windows dvd , just repair, no need to format it, this point is the last option...

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Answer
I agree with the need for a video driver
Feb 11, 2014 11:44PM PST

I agree it sounds like you need a video driver. However I hope this makes you realize the need for backing up your computer. When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $60 these days and a really good FREE backup program is the Easeus Todo Backup Free. That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.

Good luck.