Check whether IE has been set to use a "Proxy server". IE > Tools > Internet options, then the Connection tab. Click Settings or LAN Settings, and see if it has been configured for Proxy. If so, return it to "Automatically detect settings".
Toshiba Laptop running Vista deluxe Home edition, internet via DSL.
A friend has a weird problem that started about two weeks ago. He can sign on to Windows Mail and use it just fine, but cannot get Explorer to surf the net. For any URL, it comes back with a could-not-access-the-internet message and suggests the network connection is faulty. Windows Update fails also (of course it uses Explorer).
I loaded Firefox, and get the same situation. I set up a dial-up connection and get the same situation with either Explorer or Firefox.
Bell thinks the DSL modem has gone bad, and is replacing it, but the symptoms don't seem right for that.
Any suggestions? Could it be some kind of virus? AV program shows OK, but you never know.
Thanks for any ideeas.....Perry B