Windows 7 forum


**Help** Windows 7 and cannot access Admin Account Nor Passw

by ntsaves / June 25, 2012 12:26 PM PDT

Need assistance on how to Logon: Administrator user account & Password Denied

Problems on computer with Google Chrome Uninstalled everything Google using Revo. Then went to restart computer but could not Login as Administrator password denied.. but no recent change in password.

Getting access to internet by logging on with another user but does not have administration privileges.

Tried the following without success:
1. Safe Mode - error message, states do not have Admin privileges.

2. User Account - cannot create a new account with as admin...cannot remove nor change admin account password.

3. Downloaded - PC WIN Recover Password utility didnt work to retrieve password.

Any suggestions welcomed...
Thank you.

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All Answers

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Why recover the password when I can reset it in less than 5?
by R. Proffitt Forum moderator / June 25, 2012 2:38 PM PDT

I use NTPASSWORD (free and discussed a lot) to reset that password in less than 5 minutes.

Why must we "recover" that password?

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by ntsaves / June 26, 2012 2:52 AM PDT

Thank you for the NTPASSWORD suggestion - but no luck.

Computer will not boot from the disk. The BIOS were changed to have boot from CD first but didn't work.... Is it because those with administration privileges need to be able to make the changes....
Downloaded both on CD disc & flash drive...will not boot from CD

Is there a way to go into the drive & access the NTPASSWORD file from windows guest account?

Any other suggestions??

thank you

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So the BIOS is passworded?
by R. Proffitt Forum moderator / June 26, 2012 2:58 AM PDT
In reply to: NTPASSWORD - No Luck

This could be too easy to solve if we had a make and model number.

And no to your question. If you could, then you have discovered an exploit called "Priviledge Escalation."

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Laptop Info
by ntsaves / June 26, 2012 5:04 AM PDT

Thank you for your assistance.

Laptop is:

Pavilion dv4
Model # 2120ca

Thank U !

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NTPASSWORD and Can Glary Utilities help??
by ntsaves / June 26, 2012 3:04 AM PDT
In reply to: NTPASSWORD - No Luck

I can do complete reinstall but need the data .... cannot lose the data....
with guest account with standard privileges
Can glary utitilies assist in retrieving info data?

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Ask Glary. Not a title I use.
by R. Proffitt Forum moderator / June 26, 2012 3:08 AM PDT
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by ntsaves / June 26, 2012 5:06 AM PDT

Thank you for the Link to Ubuntu

In process of downloading it now.
Will keep you posted.

Thanks !

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NEVER Glary's Utilites
by MarkFlax Forum moderator / June 26, 2012 3:11 AM PDT

But let's backup a bit.

You said you changed the BIOS to boot from the CD, so the BIOS is not password protected.

That means the NTPASSWORD on the CD failed. Is this because that CD wasn't bootable? What did you do with the NTPASSWORD software, did you simply burn it to CD or did you Burn It as an ISO?

For a CD to be bootable it has to be burned as an ISO onto the CD.


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Thank you Mark.
by R. Proffitt Forum moderator / June 26, 2012 3:13 AM PDT
In reply to: NEVER Glary's Utilites

Let's hope they try again.

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by ntsaves / June 26, 2012 5:08 AM PDT
In reply to: NEVER Glary's Utilites

Good questions.

1. Yes able to change BIOS from guest account.

2. NTPASSWORD on the CD ... will check to see if burned as ISO? If not, may be the solution...will followup & let u know.

All your help is greatly appreciated !! Thx

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That's strange.
by MarkFlax Forum moderator / June 26, 2012 5:11 AM PDT
In reply to: NTPASSWORD CD

The BIOS is what the computer boots up with and checks the hardware before Windows loads.

No Guest account required and in fact no account needed to access the BIOS, so I'm not sure what your item1 means.


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by ntsaves / June 26, 2012 8:00 AM PDT
In reply to: NTPASSWORD CD

Thanks for the info.

Checked the NTPASSWORD and as you advised had to save it as ISO.

Hooray, I was then able to restart, and booted to the screen of Resetting Windows Password...
But I have not been able to go beyond question 1, because SAM Security file missing.

I checked to see if SAM was in windows32/config...but access denied, because guest account only, not administrator....

What should my next move be?
Thank U !!

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There was another discussion
by R. Proffitt Forum moderator / June 26, 2012 10:39 AM PDT
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