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Help! Windows 10 updates suddenly just quit

Hi, I have a small computer that I use for attaching to my TV to watch via HDMI (via VPN) because the local TV is not watchable. It is running Windows 10 Home (32 bit), 1607, build 14393.693. Processor: Intel Atom CPU 23735F @ 1.33Ghz. RAM 2GB. OS, x64 based processor.

It has recently stopped updating Windows Updates although Windows Updates are shown “available”. If the “Update History” is selected it just grays out. Windows Defender needs Updating. When I select Update, it gets about one-third through, then stops. Maybe this is one or two errors -- when I shut down, it shows “Task Host Window” and “Task Host Window (\Microsoft\Windows\WindowsUpdate\Automatic App Update)” with the choice to Shutdown anyway/Cancel. Any help please. Thank you.

--Submitted by Terry D.

Post was last edited on February 10, 2017 3:33 PM PST

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In Win 10 Home.

If automatic updates is disabled this can happen. Check and if disabled enable it.
Dafydd.

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Disabled

I thought you can't disable them on the Home Edition. I bit the bullet and upgraded to Win 10 Pro and now I can do almost anything with Windows Update.

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Update stops?

You say the update gets about one-third of the way through and stops. How are you determining stoppage? Just the progress percentage not moving for a while? How long are you giving the machine before giving up and attempting to shut down? It sounds like update is still running based on the "close anyway" message you're getting. I've had updates take a good long time (depending on size, nearly an hour on an i3 or i5 and you're running an Atom). Is it possible you're just not giving enough processing time for the install?

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Patience is a virtue.

Dafydd.

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Try Windows Update Trouble Shooter
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Run Windows Update Troubleshooter

I concur with the post above. Download and run Windows Update Troubleshooter,
I have a higher end Windows 10 HP laptop. I bumped into the same problem, Ran the troubleshooter, rebooted and restarted Windows Update. Update took a loooong time the first time, so imagined it reinitialized something. After that , all was well and updates running fine since then,

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Readers may want to check out this thread
http://forum.videohelp.com/threads/377968-Windows-Update-won-t-update

This concentrated on Win 7, but there is a hefty record of Win Update problem reports -- not connecting, hanging forever, etc. -- across versions 7 through 10. There seem to be multiple factors or causes. The move to the "Rollup" format for updates further muddies the waters. I worked my way through a series of at least 8 fix-it videos on YouTube, plus quite a few other purported fixes floating around online, all with No Joy. All the MS diagnostic tools (and there are a few) were also unavailing. I even resorted to downloading individual KBs elsewhere, and installing them locally / manually. Worked in some cases, and not in others, but this by-single-update approach quickly became tedious.

An then (finally) post #34 on p. 2 of the thread above seems to have done it for me: 4 computers fixed this way so far, and counting. But they were all running W7. By the reports, it also apparently also applied to 8. Can't vouch for 10 though, which I have deliberately avoided. YMMV. But folks in this predicament may want to check whatever is out there.
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Sounds Like My Old Acer Netbook

I was thinking about trying Win 10 on my similarly configured Aspire One netbook, but I really can't see trying Win 10 (Home or Otherwise) on a 2 GB RAM machine with small HDD. The small HDD will kill you since the computer "memory" consists of RAM plus the paging file and forces the system to run very slow. I had another laptop run really slow but that was because the user put in a really old 64 GB SSD and most of those had technical issues requiring a firmware update. (Windows not reporting free disk space properly - drive full but Windows says there is plenty of space AND extremely slow). Anyway, if you are running a small system and it works for you, great! But keep in mind some things can be really slow, like Windows Update. Another thing with Windows Update is it requires a LOT of disk space and, if you try to manually delete Install folders, you are asking for trouble trying to do further updates as it might show required per-requisites as "missing" even if the fix was applied.
As someone else has mentioned, maybe the update is taking way too long and you are not waiting long enough. Depending how slow the machine is, you might have to wait overnight, depending on not only how many fixes, but also the type of fixes. The monthly scan for malicious software can take a very long time. Also, .NET updates can take forever.

I'd check on leaving the system run it's update for a couple of days before assuming the process is dead. You may want to make sure you have lots of free disk space. MS used to recommend 50% free but that won't help if the disk is small to begin with. And 2 GB RAM??? That's really on the tight side.
I'd look at resources first (disk, RAM, processor) and then consider doing a Windows 10 reset.

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philk@nebasket.com

I once had a similar problem. Turned out to be lack of HD space.

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Windows 10 Updates - No Joy

Hi Terry

I don’t have a lot of experience with the limitations of Windows 10 Home OS, as I run the Pro version. In fact I’ve always opted for the Pro version in all Window OS releases for the exact same reason…UI CONTROL.

That being said...to provide assistance (versus my usual written response) I’ve taken a different approach and provided links to sites that may prove helpful. The first two are just “FYI” – Information. The Options (review them in order as listed) are fixes you can try to resolve the issue.

Option 1 is the easiest and doesn’t require a deep dive into the OS. Options 2 & 3 are a bit more involved (and overlapping) and require that you understand the Pros and Cons of attempting them. If your comfort level is low after reading through them I suggest you enlist the aid of a more experienced friend. Failing that…take your unit to a local repair shop.

Full Disclosurejust being PC
The sites do contain advertisements. I am in no way associated with the companies and/or products presented. Now that I've done the "CMA" Cool ....Let’s get started………..

Information: Control Windows 10 Home Updates – No Joy
https://www.microsoft.com/en-us/windows/windows-10-specifications

Information: Windows 10 Home Update Control – Petition
http://www.techrepublic.com/article/windows-10-home-users-continue-fight-for-control-over-updates/

Option 1: How to clean your computer
http://www.digitaltrends.com/computing/hard-drive-feeling-messy-you-can-tame-it-easily-in-windows-10/

Option 2: Information on Software Distribution Folder – Pro’s and Con’s
http://www.thewindowsclub.com/software-distribution-folder-in-windows

Option 3: The Deep Dive
http://www.thewindowsclub.com/windows-update-stuck-downloading-updates

I hope this or other suggestions provided by the members will resolve your issue with Windows 10 updates. Good luck and Safe Computing!


Together Everyone Achieves More = TEAM

Post was last edited on February 10, 2017 3:33 PM PST

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A Word of Thanks....

....Terry, (with the exception of omitting brand/model) you did an EXCELLENT job providing information about the PC you are using. I wish more people seeking help with computer issues would do the same. WELL DONE!

Post was last edited on February 10, 2017 3:34 PM PST

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There are some simple repairs that may fix Windows Update

It is obvious that, without actual access to your computer, I cannot adequately diagnose and fix your problem. However, there are somethings that I can suggest that just might do the trick.

1. Go to https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter

2. Download and run the troubleshooter for your operating system.

or ...

1. Go to http://www.tweaking.com/content/page/windows_repair_all_in_one.html

2. Download either the installer version or the portable version of the Windows Repair Free application and run it. This application will not only attempt to repair Windows Update, but it can repair many other things. It will also give you tools to do many other things including Checking your Windows Packages, System Reparse Points, Environmental Variables. It can Check your File System on your hard drive, do a System File Check on your actuual files, give you an easy way to go into Safe Mode, and make many repairs. it may take a couple of hours or more to do all of its repairs if you select every one.

I personally use Tweaking.com's Windows Repair at least once a month on each of my 8 personal machines whether they need it or not and have never had a problem caused by the application. I recommend it highly.

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Re: Help! Windows 10 updates suddenly just quit

You mention having Build 1607. I recall seeing some technical papers from MSoft that advised they were going to cease support for 1067, as a way of encouraging people to ensure they upgrade to a later build and better security. I'm unsure if that has already started. But the later build actually comes with the major accumulated updates, leading to the Anniversary update. So you might need to force that to occur, if it doesn't do so automatically.

These accumulated updates/Anniversary update can cause problems for some users. Info about that can be found on the web. They can also appear to stop, or go on hold for quite a time. So you may just need to let it run, preferably at times when you don't use the computer. There are also auto-restarts involved too. So it can be long process, depending on the nature of your hardware.

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Bulid 1607 troubles

Build 1607 failed 3 times on my Dell XPS12. Left it on overnight and the next day it finally installed. Also had major troubles with the Anniversary edition.

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Do it manually

Had the same problem. You can go to microsoft's update site. It will tell you the most recent version for your system. Download and run it - it includes all necessary prerequisites automatically.

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Assuming you have run ....

... the Windows Update Troubleshooter and the repair utility on tweaking.com site, I suggest the following:

Run the MS System file checker:
Press the Windows key + 'R' and type:
SFC /SCANNOW <enter>

Next, use the same windows key combination and type CMD which will open a command prompt.
Type: CHKDSK /F and answer Yes to the prompt to complete at next boot. Type EXIT <enter> to return to Windows and restart your computer.
Now empty the recycle bin. Ideally, get rid of all but the last two restore points and then defrag your hard drive.

Finally, examine how much HD free space you have available. If you idon't have at least 10%-15% the the update won't run.

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Not sure if this is related...

I have a large number of clients who reported to me that their computers appear "frozen" while performing updates, sometimes displaying black screens after the reboot that accompanies a Windows update.

In every case so far, the clients have wireless USB dongles (either for internet access or wireless keyboards/mice) on their computers. Advising them to force a power-down (holding down the power switch), removing their USB interfaces, and then powering back up has resulted in the updates finishing (usually by automatically reverting back to a prior state and then immediately restarting the update process).

I can't speak to your issue of not being to select updates to process, and if this remains a problem after attempting this "fix", I don't have a solution.

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Oh yeah, it's related

Worked like a charm. THANK YOU for posting. Such a simple solution, and it WORKED!

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Windows 10 updates suddenly just quit - happened to me too!

This happened to me last May with a 6 month old version of Win10. I know the date because I could see the last successful update. Whatever it was prevented Update, Edge, anything that connected to the Windows Store and a bunch of other MS software from reaching the internet, even when Chrome, Opera, iTunes, etc, basically anything non MS could reach the internet.

I finally gave after a couple of months and a half dozen tries with scripts, tweaking settings and so on and wound up with MS doing a couple of remote sessions with my computer to kinda fix it. Kinda because Edge still can't get to the internet, but I can update. and get to the store. (handy for decompressing files, looking at pictures).

I have no idea what caused it, how they 'fixed' it, or why it didn't affect my other computer that runs Win10. My guess is it's something deep in how the TCP/IP protocols talk to the MS software that they screwed up with an update. The good news is that in my case it only affected MS software and I don't rely on that for anything other than Windoze. The bad news I've got a laptop at work that's doing this now, and the other software this 'undocumented feature' from MS screws up is Remote Access and the web version of Outlook.

Kudos though to MS; you finally came up with something that only cripples your own software!

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Firewalls...

There are two probabilities that could be happening here:

1. There is a registry problem that is causing the Microsoft apps to fail.
2. The Firewall has ports that are blocking the use to these apps.

Usually all these issues occur because of a malware virus infiltration. If your computer at work is having the same problem the concern here is where the correlation is between how your home unit is acting and the work computer. I would ask your IT Department Administrator to investigate the computer and run a diagnostic to determine where the blockage is occurring. If the problem is in the firewall port settings, this should be easy to fix and the same fix should correct the issues at home.

The other possibility is that the Microsoft apps are being blacklisted in the OS and this would also occur in the firewall or a file called Hosts. Find that file and verify it is not blocking the apps. If it is a problem with the registry, the question is what Microsoft did to correct the Windows Update and Windows Store issues and the same fix should be able to be applied to the rest of the affect Microsoft apps. The fact the Outlook.com site is not coming up indicates a block implemented by the firewall. I would start there.

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Reply npchilds

The problems you are having are unfortunately not MS based. Clearly they do not offer software that is unworkable, they have a reputation and income need.
Unfortunately the problems will lie within the computers (software or hardware, or even with the user). Maybe some detrimental software has been installed.
An earlier post makes it clear that Windows 10 works well and is great. That is my experience and all the users I support.
There are millions of satisfied users, unfortunately there is a small number of users who are naturally highly visible blaming Windows and MS , those that are satisfied have no complaint. A lot of tentative users are scared unnecessarily.

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Is you machine really suitable for Windows 10?

Looking at the spec of your computer I fear that your problem is an underpowered machine with legacy components that are barely suitable for Windows 10. I had an older PC with a much better processor than yours but Windows 10 did not run smoothly. It froze daily and didn't always update properly.

All I can suggest, if you want to keep your machine, is that you reset Windows 10 to its original installation state, (This will remove all your settings, programmes etc, but may help.), or reinstall Windows 7!

In the end I gave up and built myself a new machine from scratch with built-in future-proofing. It works like a dream with Windows 10 Home 64bit.

Good luck.

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Leave to run overnight.

Hi I have 3 computers running Win.10. pro, one is a new i5 and the oldest is a core duo laptop with 4gb ram over 8 years old. I had a tablet with an Atom in it and 1gb ram that also came with win 10. I have found with all of them that some updates required to run for many hours, the best thing is to walk away and go to bed, it is all done by the morning

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The solution is other...

Dear Terry D. the real problem are the big updates that Microsoft makes you download. The way to stop automatic updates and do the job manually is to "Meter your Ethernet and Wi-Fi connections to Internet". Search with Google how to do this work, there are several posts that will teach you how to do it. The result, you'll never let Windows download new updates, therefore no more stops and troubles. The next trick is to go to the "Catalog of Microsoft Update"...
https://catalog.update.microsoft.com/v7/site/Home.aspx
First you'll have to search for news updates as usual, then you'll just add the new... KBXXXXXX Windows 10 ...in the search box of the Catalog page. Be sure to select the update version for your computer, 1607.14393 32/64 bits. In the basket you'll find all the updates selected, then download them to your Desk and install each one manually offline. Some big updates require several times to get installed but your system will ever work.-
Finally I hope you could have understood the explanation as I'm not an english speaker. I'm from Uruguay-Sud América.-
Good Luck Terry D.

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Win 10 Updates

I would try a couple of things. First of all, go into control panel and go to power options. Create a new power plan and call it never off. Then plug in your laptop and set the power plan options so that the laptop never Dims the Display, Never Turns off the Display or Never goes to Sleep while plugged in. This will make sure that it laptop stays up all the time so you can see what is happening.

Then go to the settings and update page in Windows 10 and write down the updates. Get the "KB" numbers if they have them. Then go to the Windows Update Catalog webpage and download them individually. Make sure you get the 32 bit versions. Get all of them downloaded and start installing with the smallest one first. Once it is installed mark it off and delete the old install file out of your downloads. By doing this manually you can start small and work up and keep more control over the process. It also allows you to stop if you run out of time. Install the larger updates in the morning when you know you will have plenty of time to watch it happen. I do this a lot with slow computers. This is important with slower computers. It also helps you get as many on there as possible if one fails. That way if there is a failure of an update you can troubleshoot the specific one that fails.

With the processor you have it will take a while. I recently had this experience that will illustrate the extremes of installing Win 10 Home and updating it. I had a customer with a new and slow Dell laptop that had a hard drive fail under warranty. The benchmark on that CPU was around 1000. Dell sent me a new drive but the Win 10 on it would not install. I had to start from scratch. It took 12 hours to install and update it. At the same time a young kid bought me a gaming desktop to help him assemble. It had an i7-7700K. We installed Win 10 home on it AND updated it in about 30 minutes. Your computer will take a long time to run all of those updates. I can promise you that.

Hope this helps!!

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Download a full rollup
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HDD vs SSD

I own two laptops, both with W10 pre-installed. One has a standard hard drive, the other a solid state.
The difference in the update process time is amazing. The SSD takes very little time and the other takes nearly 4 hours. Both were purchased within a month of each other (2 different brands) & actually the model with the SSD is smaller. You may want to invest in an SSD.

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Windows update components need to be reset
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Forgot to add this to previous post
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Win 10 updates

Not sure if this will help you but it solved my update problems.
I would get to 75% and then it would just hang and I had to reboot to escape. Out of desperation after not being able to find any other answer, I unplugged everything from my USB ports (only had a wireless mouse dongle) and TADA no more problem. Told someone else who had a wired mouse and keyboard via USB and unplugging them helped him too. Not sure if it mattered but we both had Logitech brand accessories.

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