Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

HELP ! Win-XP Pro Shutdown

by soreheadedBear Jan 10, 2004 2:39AM PST

Cannot get Windows XP to shut down properly. Only after going through control-alt-delete, and "ending process" on "ccapp". Then it shuts down ! I know this is not good to do, but what can I do with this on-going problem??
I have already tried uninstalling, and reinstalling my Norton 2003 Pro. Should I try this again ?
Please help ! THANKS in advance !

Discussion is locked

2 Posts

- Collapse + Expand Details

- Collapse -

Shutdown Norton. Symantec and Verisign took a dive.

by r. proffitt Forum moderator Jan 10, 2004 3:00AM PST

Here's the story -> http://reviews.cnet.com/5208-6142-0.html?forumID=5&threadID=7952&start=0

In short, they messed up and it's unclear if you can fix their issues.

May I suggest you just eject it for now and install Free AVG from http://www.grisoft.com as you see David Chan did.

Bob

- Collapse -

Re:Shutdown Norton. Symantec and Verisign took a dive.

by soreheadedBear Jan 10, 2004 4:01AM PST

Thank you for the information !
I guess I posted in the wrong forum to begin with. Should have looked in OS forum first. Looks like a lot of people having problems with XP now.
ps- I will be installing the new anti-virus like you suggested. Thanks again !!!

Back to Computer Help forum