Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

HELP!!! Vegas Pro 13 won't Start!

by Apr 20, 2015 6:40AM PDT

Hello! I'm at a lost when at my computer when my sony vegas won't even turn on! I'm so frustrated, because I've gotta get Vegas working asap. I'm looking for any answer.
This is one piece of the information I get.

Problem Description
Application Name: Vegas Pro
Application Version: Version 13.0 (Build 290) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\system32\atio6axx.dll
Fault Address: 0x000000006903D238
Fault Offset: 0x000000000000D238

Fault Process Details
Process Path: C:\Program Files\Sony\Vegas Pro 13.0\vegas130.exe
Process Version: Version 13.0 (Build 290) 64-bit
Process Description: Vegas Pro
Process Image Date: 2014-04-10 (Thu Apr 10) 15:27:08

Please help!!!

Discussion is locked

14 Posts
- Collapse + Expand Details
- Collapse -
Clarification Request
Say, why is this some very old build.
by r. proffitt Former Forum moderator Apr 20, 2015 12:35PM PDT

Sony is up to Build 444. The only build 290 looks to be some crack copy on torrents.

Did you leave out some detail here?

"What's New
Notable fixes/changes version 13.0 (Build 444)"
- Sony

- Collapse -
Answer
The clue is the 0xc0000005
by Former Forum moderator Apr 20, 2015 6:45AM PDT
- Collapse -
PS. Admin workaround.
by r. proffitt Former Forum moderator Apr 20, 2015 7:02AM PDT
- Collapse -
Well?
by Cheeseburger782 Apr 20, 2015 7:20AM PDT

What do you suggest I do though? I have no idea what I'm doing Sad

- Collapse -
Sorry
by r. proffitt Former Forum moderator Apr 20, 2015 7:43AM PDT

But it appears that prior answers won't work for you. Do you have a support person that can show you how to run as admin and get your video driver updated if need be?

If this fails, why not get Sony to supply support? You're out 600 bucks!
Bob

- Collapse -
I've Emailed
by Cheeseburger782 Apr 20, 2015 8:10AM PDT

I emailed 3 weeks ago and no response. I've gotta fix my documentary that I've gotta finish this by Friday. I'm really panicked because this documentary could get me to Washington DC. And now that this editing software won't work pisses me off. I'm extremely desperate because of how much is on the line.
Thanks for support so far.

- Collapse -
You need some local help.
by r. proffitt Former Forum moderator Apr 20, 2015 8:29AM PDT

I noted the 2 things it usually is but sometimes the answer isn't good enough as how to do that eludes everyday owners.
Bob

- Collapse -
PS. More about admin
by r. proffitt Former Forum moderator Apr 20, 2015 8:41AM PDT
- Collapse -
Nothing works
by Cheeseburger782 Apr 20, 2015 10:04AM PDT

I've tried this and that, from updating drivers, to nearly killing my computer. If someone could just take control of my computer and fix all my problems.... lol. I still haven't found a solution that fixes this problem.

- Collapse -
Sadly those folk that control your pc are usually
by r. proffitt Former Forum moderator Apr 20, 2015 10:50AM PDT

"Bad folk."

Be sure your work and files are safe and then try a new user account. Make it an admin.

- Collapse -
Why does this world suck
by Cheeseburger782 Apr 20, 2015 10:56AM PDT

I ran it in admin, same problem. Any other ideas?

- Collapse -
So a new admin account?
by r. proffitt Former Forum moderator Apr 20, 2015 11:50AM PDT

There were some 100 causes in the Sony forums. From Gopro to security apps. Even a firewall could break Vegas. Only you know your PC.
Bob

- Collapse -
Answer
You're not the only one.
by Former Forum moderator Apr 20, 2015 6:46AM PDT
- Collapse -
Nope
by Cheeseburger782 Apr 20, 2015 10:56AM PDT

This didn't solve the problem Sad

Back to Computer Help forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info