Windows Legacy OS forum

General discussion

help to install multipass printer on ME , xp only,

by jean456 / November 20, 2004 7:32 AM PST

Computer says xp, I have a me how do I get this cd to work? on the cd it says me,2000,xp
canI bypass this- this printer is agood printer

Discussion is locked
You are posting a reply to: help to install multipass printer on ME , xp only,
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: help to install multipass printer on ME , xp only,
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: help to install multipass printer on ME , xp only,
by David Chan / November 20, 2004 8:01 AM PST
Collapse -
Re: help to install multipass printer on ME , xp only,
by brownda1 / November 20, 2004 8:36 AM PST

This is way more complicated than downloading a new driver. Please do not reply unless you have been through this yourself. First, the compatibility and the solution depend on the multipass printer model. It is always a good idea to identify your equipment specifically when asking for help. My personal experience is with Canon's MultiPASS F30, but my research revealed a widespread problem that Canon is well aware of. There is a good amount of information at the Canon web site, so the advice to go there for updates is correct.

But Canon simply did not achieve robust compatibility with XP, and SP2 revealed the flaws. My F30 worked O.K. under XP both directly connected and across a wireless network, but the MPService monitoring program did not. Installing SP2 resulted in neither computer being able to see the printer. Sure enough, Canon says that MPService loses communication with the printer, puts the blame on various virus protection programs, and provides a software update to download. (Canon has a long list of its printers that won't work with SP2.)

But the software will not load as long as the computer (operating system) does not recognise the printer as attached and operating, which is of course the actual problem. So it's a vicious circle. I had to uninstall SP2 on both computers to restore the MultiPASS. Uninstall worked great, by the way, and the printer works fine. This is not an old printer, and I am disappointed in Canon and/or Microsoft for such poor handling of compatibility issues. "No printer left behind" is about as true as "no child left behind."

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?