Mike,
Are you sure these shortcuts are stored in normal.dot? Did you check the creation/modify-datetime of this file? That should be changed after you store such a shortcut and exit Word.
After boot, what's the creation/modify-datetime of this file? Stayed the same? Then it should still contain the shortcuts.
Check these points and post back.
Hope this helps.
Kees
Hi,
I use Word 2003 and Windows XP Pro. I use to create shortcuts for characters from other languages. I save these shortcuts in normal.dot (standard procedure). But somehow and in some way these shortcuts are erased when I turn off the computer. Can you help me please?
Mike

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