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Help! Secure Boot Image failed to verify w/ *ACCESS DENIED*

by d1x1lady / April 14, 2016 7:18 PM PDT

Hello, I was wondering if any of you might be able to help me. Today I opened my laptop and saw a message that read: Secure Boot Image failed to verify with *ACCESS DENIED* Press any key to continue.

I can enter BIOS w/ F1 when I press the power key, but that seems to be the only place I can go, and most of the options are grayed out. It won't let me disable secure boot, and says that the administrator password is enabled (albeit blank. I have to press enter during startup, but the administrator password option is grayed out in BIOS). Nothing happens when I press F11 to do a system restore, F10 to restore settings, or anything else. All I can get are setup and the boot menu. Any suggestions would be much appreciated. All I care about getting off this computer are my Word files (and pictures would be nice), but if the only way to save the computer is to take it back to the factory settings I'd be fine with that.

(Background: My computer is a Lenovo Thinkpad X1 Carbon, and I was running Windows 8 Pro until the free Windows 10 upgrade came out. I haven't installed anything in a while besides Windows and Lenovo updates. The computer doesn't have a disk drive, and no USB or external hard drive are attached.)

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