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HELP! RPC ERROR!!!!!!

by ThePoopsmith / March 17, 2004 11:50 AM PST

Hey I need to answer this quickly before this RPC thing shuts down my computer?this is a huge system emergency, I just got windows xp (so im kind of a newb for it?talk to me in stupid) I keep getting this rpc error and I read somewhere that someone has gotten into my computer and fubbed things up! Please help me as quickly as possible cause I cant be online long before ?windows will automatically shut down?. I had to copy this to word before I got online so I could paste fast!

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Poopsmith, Do This
by Grif Thomas Forum moderator / March 17, 2004 11:57 AM PST
In reply to: HELP! RPC ERROR!!!!!!

Click on the link below and download the Blaster patch to your computer. Once it's there, get off the internet, shut down all background programs, then double click on the file to install it.

Blaster Patch Download Link Q824146

Once that's done, come back here and download the McAfee "Stinger" tool from the link below. Once it's there, restart the computer into "Safe Mode", using the instructions below, then run the Stinger tool repeatedly till it comes up clean:

http://vil.nai.com/vil/stinger/

Hope this helps.

Grif

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Re:HELP! RPC ERROR!!!!!!
by R. Proffitt Forum moderator / March 17, 2004 11:58 AM PST
In reply to: HELP! RPC ERROR!!!!!!

"Restoring Internet connectivity and preventing the computer from shutting down
In many cases, on both Windows 2000 and XP, changing the settings for the Remote Call Procedure (RPC) service may allow you to connect to the Internet to obtain downloads, and will stop the computer from shutting down.

1. Click Start > Run. (The Run dialog box appears.)
2. Type:

SERVICES.MSC /S

in the open line, and then click OK. (The Services window opens.)

3. In the right pane, locate the Remote Procedure Call (RPC) service.


CAUTION: A service named Remote Procedure Call (RPC) Locator exists. Do not confuse the two.

4. Right-click the Remote Procedure Call (RPC) service, and then click Properties.
5. Click the Recovery tab.
6. Using the drop-down lists, change First failure, Second failure, and Subsequent failures to "Restart the Service."
7. Click Apply, and then click OK.

CAUTION: Make sure that you change these settings back once you have removed the worm."

- http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

- http://www.microsoft.com/security/incident/blast.asp

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Re:HELP! RPC ERROR!!!!!!
by ThePoopsmith / March 17, 2004 12:28 PM PST
In reply to: HELP! RPC ERROR!!!!!!

o....my....god you kick are the best! I'm serious, you saved my butt once again! If I was rich id definately send you some bling, heh guess thats the next best thing. well thanks again. thought my computer was done for! well while i ahve your attention, now that i ahev xp whenever i open word it tries to install xp frontpage or soemthing and i dont have the disc for that, i just click cancel and it takes me to word. how can i stop this from happening?

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Re:Re:HELP! RPC ERROR!!!!!!
by Grif Thomas Forum moderator / March 17, 2004 1:28 PM PST

Poopsmith,

Glad we could help with your "Blaster" problem. Now that you're able to access the internet safer, and because you have a new machine, I recommend visiting the "Windows Update" site and install all of the "CRITICAL Updates" only. (While on the internet in Internet Explorer, click on "Tools" in the upper left, choose "Windows Update" and follow the prompts to visit the site.) There are a large number of updates that should make your computer more secure and function smoother.

In regards to the Microsoft Word vs Frontpage issue, which version of Word do you have installed (Open Word, click on "Help" in the upper left, choose "About Microsoft Word") and do you also have other Microsoft Office programs, such as Excel or Powerpoint installed?

If Word was installed on your computer, how did it get there? Where is the CD that installed it? You should have been given a copy by the installer or by the manufacturer that built the computer.

Hope this helps and let us know.

Grif

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