Frank,
Are you trying to reset the Facebook password? or the Samsung Account password?
Also, seeing that you haven't used the smart features until recently we would like for you to check to make sure that the firmware is completely up to date:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=383098&modelname=PN60E550D1F&modelcode=PN60E550D1FXZA
Regards,
HD Tech
I have the Samsung PN60E550 and have not used the Smart features to any extent until recently. I downloaded the Facebook app and I now have asked for an ID and password. I recall the ID (email address) but the password I recall creating no longer works.
I would like help resetting the password but there does not seem to be a user friendly method and the web page that I was directed to: http://tv.samsungapps.com is in Japanese!
One online site I googled describes a method the requires putting the tv in standby? What does that mean and how does one do that?
Any insights or hands on guidance for resetting the password would be appreciated.
I also learned how to remove (delete) some unwanted app icons along the bottom of the Smart page but theere are several near the top of the page that I would like to remove but cannot find a way?
Frank

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