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Help Reformat time ?

by kingstrat52 / May 9, 2008 8:32 PM PDT

I just started having this problem and am really flummoxed. This sounds like a virus to me and I was wondering if anyone out there has had the same problem and what they did about it. I am running an AMD processor w/ 256k RAM on XP os.
Ok, when I turn on my computer it starts and loads just fine but when I get to my desktop it just stops. When I try to open anything I get this message: c\system32\rundll32.exe
Windows cannot access the specified device, path or file. You may not have the appropriate permission to access.
I tried to restore and recieved the same message. Help !

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You might try SFC. . .
by Coryphaeus / May 9, 2008 10:21 PM PDT
In reply to: Help Reformat time ?

System File Checker will check the system files and make sure they are not corrupt. From a Command line, type SFC. Have your XP CD handy.

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SFC
by kingstrat52 / May 10, 2008 11:51 AM PDT
In reply to: You might try SFC. . .

Unfortunately I can't open command prompt. When I try all it offers is to put a shortcut on my desktop. So I did that and it would not open when I tried.

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What does it do when you ...
by Edward ODaniel / May 10, 2008 12:40 PM PDT
In reply to: Help Reformat time ?

boot to safe mode and log in as Administrator?

You didn't mention which version of XP you have, but how you access the hidden Administrator account does depend on the version.

For Windows XP Home Edition

The administrator account in Windows XP Home Edition can only be accessed from safe mode.

To log on as the Administrator

1. Click Start, click Turn Off Computer, and then click Restart.

2. Once your system begins to restart, press the F8 key to bring up the options menu.

3. Use the arrow keys to highlight the Safe Mode option, and then press ENTER.

4. When the "Windows Welcome" screen appears, click Administrator to log on.

For XP Pro -
1. In "Log On to Windows," type Administrator and the password you assigned to the administrator during Setup.

Note If you do not see a place to enter this information, press CTRL+ALT+DELETE twice to view "Log On to Windows," where you can log in as Administrator.

On most systems there is no password for the hidden Administrator user account unless one has been specifically assigned.


If logging on with the Hidden Administrator account returns functionality it indicates your normal user account is likely corrupt so create a new one from Control Panel.

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Reformat
by kingstrat52 / May 10, 2008 9:47 PM PDT

Thank you ! I was able to start in safe mode and restore my system to an ealier date. I am in the process of running anti virus and other scans to see if I can find the problem. I knew if I came to cnet and asked one of you knoledgeable folks would be able to help. As my more computer savy friends descibes me I know just enough about computers to be dangerous. One again thank you. I rave and swear to my friends about cnet and this just gives me one more reason to praise the site. I hop I can repay and help someone else in the future.

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We like happy campers ...
by Edward ODaniel / May 11, 2008 4:32 AM PDT
In reply to: Reformat

I do suggest that you also go ahead and create another new user account with Administrative Priviledges (via the Control Panel) so you always have another handy account to gain access to the desktop.

Think of it as the extra door key under the welcome mat - it gets you back into the house when your regular key got lost in the lake.

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