Help. Random shutdown / reboot. ASUS!!!!!

said that the past week it has been shutting down and restarting on its own Bob.

About tossing it had me thinking this is a long standing issue. I hope the OP can tell us more.

That is, no machine works forever but some folk feel otherwise.

I don't see any reason for it to mess up. My thought is it needs repair. The clues so far do not tell us what to replace yet.

The industry never got their act together on diagnostics so we are left with almost always a guess and swap to tell system.

As to the works in the shop issue, I had one like that and the owner had left the display at home. Once we got every part in the shop we found an iffy display or cable. To upset everyone the display worked on other PCs but not this one. It could have been a video card issue but the owner didn't want to pay for more testing so he picked up a new display and called it done.

I hear you about the industry here as I ran PC repair shops for years.

I will post in a few hrs.

As the above poster said about the industry - yeh I'm fed up. Can't seem to diagnose this and I about to purchase new. Wow. So frustrating.

Be for my hardware setup/configuration? I haven't used speccy before.
Or should I post it here?

Dafydd.

Read https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

This report gives us a good under the hood view of a PC and about all I need beyond that to see what a PC is made is the make/model of the PSU. This doesn't mean members can nail what's broken but it has helped many times find Waldo.

Note: itsdigger shared that before but maybe you missed it.

Checking speccy now.

FYI the computer ran for a good 3 hrs.

Did the start menu shutdown.
Waited 15 minutes.
Pressed power. Nothing.
Held power 4-5 seconds and it started up and into bios.
Anytime the computer is off, and then restated, it always goes into bios and I have to do the thing I mentioned above - disable fastboot, go back in enable gsm and then I can boot into my desktop.

Here it is:


http://speccy.piriform.com/results/ACMWcCpPReMkdQ8N5hZuv5f

I have turned the PC on again now, for about 2 hrs. No issues. It seems to be once it shuts down, a start is the issue and I'm sent directly into the bios. Obviously not stable.

I am starting on these suggestions and will comment on how it goes.
Great assistance here guys.

Paragraph 2a, battery is something I'd get done before much else. It's old enough and the symptom matches to me.

My first thing tomorrow I'm getting it replaced. I will update here.
I can't say how much you guys haves helped.

I worry about you having it replaced. This should be a do it yourself under 5 buck battery.

Read http://www.computerhope.com/issues/ch000239.htm

Be sure the power is unplugged during the work in case you oops and drop the battery inside the machine. No power means unplugged and far safer.

Another sign the CMOS battery is going south.

I don't want to scare you but this also can mean a subpar PSU and motherboard on the way one. But the CMOS battery looks to be a CR2032 and a cheap thing.
https://www.amazon.com/Energizer-2032-Battery-CR2032-Lithium/dp/B0042A9UXC was 3 bucks for 5 batteries.

Would #3 be related to my router? That address looks like the router url. Should I reset my router?

I assume I should search for ssdmonitor instances and delete all of them, including the program that installed it?

I have cleaned all cables behind desk. Nothing touching metal. No bent or twisted cables. The connected devices are all new wires, simple setup.
I'll also mention I'm using a Cisco router in my setup. And a separate modem is connected as well. I have a wireless card installed in PC.
Nothing else using the wall plug. No overloading the plug. Just the PC plug directly into wall. Modem, router and monitor into my power bar.

I purchased the new 3v battery.
And
ive replaced battery. Was I supposed to do anything more than changing the date in the bios??

The power issues remain.

Also now once computer does boot up, once I'm on the desktop, my mouse can select items but double clicking them has no effect.

I've hit CTL ALT DEL to see which processes are running, but the window never appears. I'm lost.

To me this reads as a share was made to another PC.

THIS IS NOT a cause of reboots AFAIK but worth removing just in case it's contributing.

BATTERY. I can't answer. I don't own your PC but I like machines that you set the time and load defaults. HERE'S THE DEAL. With millions of PCs out there most owners will not know if their PC needs the SATA MODE to be set to ISQ Level 20. (fictional value here for discussion sake.) So my view is that mass produced or even made machines SHALL operate with the defaults.

As to the CTL ALT DEL issue that can be a damaged OS or malware/trojan. It doesn't tell us much. Especially if it locks up. MORE:

MORE: If the machine locks up, I don't expect this to work.
MORE: If the machine is responding the CTL ALT DEL can be hijacked so I know to right click on the taskbar to get to the task manager.

If I didn't write it, be sure to scan with Grif's help at http://www.cnet.com/forums/discussions/how-to-remove-pup-option-603542/#post-f742c795-5881-433b-a29b-6d758efe5cd3

The was freezing because of software. Indeed it was Komodo antivirus. I wanted to run diagnostics .... anyway all good on software.

Power button and restarts still evident.

Hope you find this.

Power button doesn't start the machine and restarts often lead me to a subpar power supply and/or a bad motherboard.

I know of no test for these that don't require a rig costing more than the PSU and board. But there are signs here. Will we use them?

That is, I think the PSU is 3.5 years old. Replace it with a new SINGLE RAIL MODEL with 100 more Watts and hope that helps. I think someone mentioned cleaning and compound so I won't duplicate that here and assume the work was done.

I've tried a 550 watt PSU will no difference. Still random powering on, no effect pushing power button or the power button blinks a few times and then nothing.

It must be MOBO. Or something I just can't diagnose.

I will stay tuned to this thread but I agree - thread is getting long and I don't know what else to try.

MOBO could be replaced. If I do that, am I correct in assuming the last issue would be dying CPU??

Many thanks everyone.