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HELP - Problems connecting to internet!

by sharalb / July 21, 2006 11:29 AM PDT

Dell Inspiron 2200 laptop - Windows XP -

I had no problem connecting to internet until a couple of weeks ago, that the computer hybernate and that was it... I could no connect to the internet anymore...

- At the internet connection window everythings seems to be ok (everything in "automatic" -ip address and so on...)

- I also went to services.msc and made sure that the IP , the DHCP, the gateway default, everything were in automatic....

- "everything" seems to be fine... at least upto my knowledge goes...

- BUT I HAVE NO CONNECTION TO THE INTERNET! I can not browse the internet...

- When I access the cmd .... and I ping the IP address, OK!!, but if I ping the default gateway, the DHCP or the DNS they all fail!!!!

- when I put ipconfig/all it shows that :
Windows IP configuration
IP routing enabled ...... NO
Wins proxy enabled.......NO

Tunnel adapter TEredo Tunneling Pseudo-Interface:
DHCP enabled......... NO (should be enabled, right? ) how can I do it????
NetBios over TCPIP .....Disabled! (should be enabled, right? ) how can I do it????

Tunnel adapter 6 to 4 Tunneling Pseudo-Interface:
Default gateway : ........ (blank) (???????????????)
NetBios over TCPIP .....Disabled!

Tunnel adapter Automatic Tunneling Pseudo-Interface:
DHCP enabled......... NO
Default gateway : ........ (blank) (???????????????)
NetBios over TCPIP .....Disabled!

HELP please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


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Are you connecting directly to the DSL modem?
by pratapan / July 21, 2006 12:27 PM PDT

I am guessing you are a DSL user. DSL usually uses PPPoE software (PPP over Ethernet). This gives you a login prompt using PPP. PPPoE is considered a tunnel protocol. You seem to have multiple virtual adapters when you should only have 1. Try to uninstall your the software your ISP gave you and delete all of those virtual adapters. Then reboot the computer and reinstall the software.

Or, buy a router for $50 and let it do the PPPoE for you. You will benefit with a small performance increase and some security. Worms and hackers will be probing the router instead of your PC. If you buy a router you will not need the ISP software any more.


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by sharalb / July 21, 2006 11:56 PM PDT

Thanks Skrall a lot!!

sorry... I was not very specific... yes I have DSL and I do have a router!!! actually we have 2 computers... and the other one that is connected "with wire (LAN cable)" to the router, has no problems at all... Mine was connected wireless... and HAD no problems at all too!!
Now I disconnected the other PC and I trying to make the laptop work "with wire (LAN cable)". (at the beginning I thought it might be the wireless card, even though the computer receives perfect signal!!!)

I don-t know....

anyway... I think my ISP didn-t give me any software, could that be? the SW I installed was the one of the router... lynksys...

Thanks again!! Please let me know if you thinks is something else!!!

PS. why I have virtually adapters??

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by rmccarville4 / July 26, 2006 12:11 AM PDT
In reply to: Thanks!!

I had kind of the same problem and somebody told me to check if my connection was bridged. It was. So I unbridged the connection and Voila! I hope it helps.
By the way,I don't know anything about computers, I'm just "brave" and try to fix them.

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Thanks!! what means that the connection is bridged?
by sharalb / July 26, 2006 9:10 AM PDT
In reply to: maybe....


Thanks for the tip... but what is that the connection is bridged?? how can I "unbrigdged"?
Thanks a lot!!

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by rmccarville4 / July 26, 2006 12:53 PM PDT

go to show all my connections. look to see if the connection that you are using to connect to the internet is bridged. Normally it will say the name of the connection, the next line will tell you if is connected or not, followed for the word "bridged" or "firewalled."
If you see the word "bridge", right click and look for "unbridge connection." Click on it and the connection should unbridged by itself.
Good luck!

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ok heres all the info i can dish up on my problem...
by crucial1976 / February 25, 2008 1:05 PM PST
In reply to: bridged

emachine t5086
os:windows vista 32bit
memory 1012mb
hard drive(s)primary 250gb secondary:320gb
ethernet card: intel(r) pro/100 ve
intel motherboard
dsl modem:westell wirespeed (b9036r516)
my modem is in bridged mode i have a voip phone adapter that is not working any more because iof this setting.....can any one help me unbridge my tcp/ip settings are wrong also ....i cannot even log into it sends me to a search page .....please help

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The old WireSpeed B90-36R516 is just a bridge
by R. Proffitt Forum moderator / February 25, 2008 10:42 PM PST

The part number you supplied may be the same. I can't help here due to lack of detail. I wonder if the have the old version.


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so u unbrisdge ya modem eh?
by crucial1976 / February 24, 2008 12:57 PM PST
In reply to: maybe....

well i have a westell wirespeed b9036r516 dsl modem thats in bridge mode and i need it "unbridged" can ya tell me how this might be done?

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