That's exactly how we test for issues.. Plug in a secondary/remote monitor and see if it works. If the secondary monitor works but the laptop display screen does not, then you know the culprit. It could be the display screen itself or the connectors/wiring between the display and the laptop body.. Such fixes are best left to the laptop repair company.
Hope this helps.
HELP primary monitor is not working, i can only use my secondary one. I have an hp pavilion dv6000 and a geforce nvidia card,the thing is i can sometimes use my laoptop monitor, but most of the time i have to use a second monitor to see, and then the weird thing is that the card configured my second monitor as primary and my laptop monitor as secondary and the laptop monitor is almost always black (not even turned on).
Can any one help me?
thanks in advance.