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General discussion

Help Plzz:: Dell laptop not booting up

by macgyver11 Jun 21, 2007 9:00AM PDT

Hi there,
My Dell Inspiron 1300 (1year old) stoped working tonight. I was on my computer for 3-4 hors in the evening, then I shut it down and when i started it after 30 minutes, after the initial windrows screen, it showed up a blue screen saying:
A problem has been detected and windows has been shut down to prevent Damage to your computer.
UNMOUNTABLE_BOOT_VOLUME

Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer.
If problems continue, disable or remove any newly installed hardware or sofware. Disable BIOS memory options such as caching or shadowing.

Technical information:
***STOP- 0x000000ED (0x8134AE30, 0xC000009C, 0x00000000, 0x00000000)

I had not installed any software or hardware in the last few days.
I had installed a 512 MB memory about 10 days back and the PC was working fine after that. Anyway I have removed the new memory and still the problem continues. It does not start in safe mode as well and the same message re-aapears

Please help me as I am not too knowledgeable about computers.

Many thanks

Discussion is locked

2 Posts

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Do You Have A CD In The CD-Rom Drive?

by Grif Thomas Former Forum moderator Jun 21, 2007 10:21AM PDT

If so remove it.. If not, then try removing the hard drive, then reinsert it... They sometimes slip out a little and need to be pushed in farther.

If that doesn't fix it, then these links might help:

http://support.microsoft.com/?kbid=315403
http://support.microsoft.com/?kbid=297185

Hope this helps.

Grif

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Inspiron 1300

by DellCA Jun 28, 2007 2:23AM PDT

macgyver11:

I?m at Dell Headquarters in Austin, Texas and I just came across this thread. I'm sorry to hear you're having difficulty and wanted to check and see if running a repair fixed this. It also sounds possible that your hard drive has failed so I would try running a diagnostic to check.

Neil
Dell, Inc.

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