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Help pls!! blue screen!

by rain486 / April 14, 2008 12:10 AM PDT

well, my computer just pissed me off these days
if i play any games..like war3 or cs, just for half hours, my pc just hang in there then crashed into blue screen!
the error code is
0x000008e(0xc0000005, 0x6cfd58bc, 0xaa6cfc9b, 0x0000000)
my pc is Acer aspire 2010 with 768mb ram and 64mb ati mobility 9700)
please, can any1 help me out, thank you guys!

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Laptop and how old?
by R. Proffitt Forum moderator / April 14, 2008 1:35 AM PDT
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about 4 years old
by rain486 / April 14, 2008 11:34 AM PDT
In reply to: Laptop and how old?

but it is running very good, and the orignal was 512mb, so i upgraded my ram to 768mb,then system start to ****** up , is that the ram's porblem?

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Please.
by R. Proffitt Forum moderator / April 14, 2008 12:21 PM PDT
In reply to: about 4 years old

I know you are anxious to solve this but how is it going with the items I asked about.

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Did you upgrade the RAM ...
by Edward ODaniel / April 14, 2008 12:29 PM PDT
In reply to: about 4 years old

just before getting the blue screens? If so it might well be incompatible RAM or you might have got a bad piece of RAM (was it new or used?).

The 0x000008e error is generally an KERNEL_MODE_EXCEPTION_NOT_HANDLED type error caused by bad memory or a bad driver. Excess heat can cause borderline RAM to produce the error too. Is a file name mentioned ANYWHERE on that blue screen?

That first parameter says a lot because 0xC0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation occurred.

Some basic troubleshooting techniques:

1. Make sure you have enough disk space.
2. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
3. Try changing video adapters.
4. Check with your hardware vendor for any BIOS updates.
5. Disable BIOS memory options such as caching or shadowing.

Check your Event Viewer for errors that might point to the driver if it is a driver.

It can also be caused by virus or other malware such as this link indicates:
HaxDoor virus - http://support.microsoft.com/kb/903251/en-us

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Lets See
by Phil411 / April 14, 2008 9:33 AM PDT

Well XP has a very short temper and the simplest error would give you the BSOD. Things you could try...
1.Run a system clean up; start, all pro, accessories, system tools, cleanup
2.Run a the defragmenter; same place, but disk defragmenter
3.Run the check disk utility; the quickest way to get there is; start run; then type "cmd" to open the command prompt then type "chkdsk /r" and press enter, it might say it cant lock drive and ask if you want to run at next restart, press y for yes then type exit to close the comprompt and then restart the computer. this would check your hard-drive for bad sectors ect. and recover lost information in possible which may be the cause.
4. The problem may be caused by a cluttered registry and lost & empty keys. The best way to clean it up is with a registry cleaner. There are many free cleaners on the market a good one is "ncleaner" can be found at "www.nkprods.com" You can also purchase "RegCure", "www.regcure.com"
5. The system just may simply overheat, when running graphic intensive games. Try cleaning the inside of dust; have a new fan installed;

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hi
by rain486 / April 14, 2008 11:36 AM PDT
In reply to: Lets See

Thank you , mate
actually, i had done all the steps u told me before, but problem still exists,my laptop is almost 4 years old, but it is running ok.

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