help please? monitor and colour issue on win98

you installed the correct drivers for your new videocard in your new tower. Most, if not all, issues like yours are caused by not installing them.

Hope this helps.

Kees

First let me confirm some points:
1. the monitor was working fine on an older PC
2. you moved the monitor to a "new" Gateway PC and now the monitor won't display more than 16 colors at 800 x 600
3. from the context of your Posting I am assuming it says "Ipex" on the front of the monitor?

Assuming these 3 points are correct then I would:
With everything closed -no open applications to get in the way- right click the Desktop and in the pop down menu click Properties to get
the display properties window. In this window go to the Settings tab on the far right
near the bottom right of the Settings tab window there is an Advanced button - click it
Under the Advanced window you should see some tabs at the top ... the exact tabs vary depending on the drivers installed but what we are looking for (and should be there) is the Adapter tab - click it
Under the Adapter tab do you see a specific adapter listed as opposed to a generiic adapter. Mine says "Rage Pro..." if a none specific adapter is listed it might say something like "Standard PCI VGA" or some such. If it says something like this (as opposed to something like "Rage Pro") then you need to go to Gateway's web site and look for the driver for your system. I would assume (unless you know this is not the case!) I would assume the Gateway has the original video card. So if you ID the Gateway model then enter it in the correct place on Gateway's web site you should be able to find out what came with the Gateway including the video card. Lets assume the correct driver (non-generic)is installed and go on:
Now back at the top, among the tabs, you should see one labeled Monitors - click it
In your Posting you mentioned trying to use a "everest home edition". I am hoping there are drivers on the CD... I am assuming this is on a CD. Put the CD in your drive and
Under the Monitor tab does it show your monitor? No then click the Change button immediately to the right. This will start you down the path of telling your Gateway what monitor is attached. Follow the steps until it asks where the drivers are. At this point tell the PC to look on the CD... Hopefully it will find the drivers there. If it finds something in the following steps it'll tell you. Give it a try if it finds something. If it doesn't find anything then time for a new monitor or a trip to the computer tech shop.

Assuming you get drivers for BOTH your monitor and the video card ... Drivers SPECIFIC to your hardware then it is time to adjust the display. Try it at 800 x 600 and 256 colors. If this works try upping the color depth to 16K colors. If this works try more if you want. If it gets to the point of being unreadable then you may need to play with refresh rate... The best choices are either Adapter Default or Optimal. If it is set to either of these and you are having problems set the refresh to a low number such as 60MHz. If this fixes the problem you can try a higher refresh rate ... The higher the refresh rate the better for your eyes.

BY THE WAY - Trying a different monitor IS a good first step. If the Gateway is running video card specific drivers and a different monitor works fine then it almost certainly is either your original monitor or the drivers (or lack of drivers) for your original monitor.

ALSO - When making changes on the Display Properties there are two points to cover:
1. On the General tab near the bottom is (usually) an option to apply changes without restarting. This option makes this whole process a lot easier. If you make a change that makes the display unreadable don't do anything and it should reset itself after about 15 seconds.
2. If you ever do get the display screwed up and unreadable restart in Safe Mode (F8 at Start Up) and set the Display Properties to standard VGA settings then Rastart.

AND another point - If you set the display to 640 x 480 and this allows you to go higher then 16 colors then this would be one more bit of evidence that it is a driver issue.

Hope this helps
M

If you end up needing/wanting a new monitor try your local University. I recently had to replace my monitor and I found the university has a department that sells all their old hardware ... I got a 17" monitor (a Dell D1025TM) for $35.00!!!

Hey! Here ya go ( u u u u u u u u u ) ... a bunch of "U"s for the silly feriners who spell "color" with a "U" as in "colour"!

M

I encountered the same problem the quick fix was to download new driver at microsoft.com hope this helps