Windows Vista forum

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HELP PLEASE!!! Log in Problem - Windows Vista...

by snowman_365 / September 17, 2008 8:44 PM PDT

Dear Forum

I am having problems logging into my laptop - it is a DELL Inspiron 6400 with Windows Vista.

I have 3 profiles set up - mine, a guest and another. Mine is password protected, but now when I try and log in it says:

"The User Profile Service failed the logon.

User Profile cannot be loaded."

This problem started yesterday. I recently downloaded an update for Vista which was recommended, I think it was a Microsoft one - could this update have caused the problem.

So, now I can only log in as a guest and I can't access any of my files!!!

Is there anything I can do about this please???

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HELP PLEASE!!! Log in Problem - Windows Vista...
by Basket628 / September 17, 2008 9:20 PM PDT

Loggin to a differrent account try system restore

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Vista and Corrupt Profiles.
by R. Proffitt Forum moderator / September 17, 2008 9:24 PM PDT

While we had hopes that CORRUPT PROFILES would go away with Vista, it has not. Let's look at the common cures.

1. Use another account. (you know this.)
2. Create your account you'll be moving to.
3. Log into your new account.
4. Research VISTA TAKE OWNERSHIP on google so you can regain access to those files.

-> But what was your plan? Where is that backup for when the hard disk stops spinning?

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Log on Problems...
by snowman_365 / September 17, 2008 9:33 PM PDT

Ok thanks I will try this.

The thing that is worrying me though is that when I go into 'Users' it says that my old profile (the one I can't access) is empty - does this mean that somehow I have lost all my files???

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For now it just means...
by R. Proffitt Forum moderator / September 17, 2008 9:50 PM PDT
In reply to: Log on Problems...

You can't access what's in there. I wonder if you did the research needed here (those words on Vista). I can understand why this issue would rattle most users but are you asking before you did the work?

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I have tried the Google search...
by snowman_365 / September 19, 2008 12:13 AM PDT

...for 'VISTA TAKE OWNERSHIP' and checked out some of the sites and tried to follow their instruction but it is all very confusing!!! I am a novice in computer terms.

The main problem seems to be that Vista no longer recognises my Password, so any action I try to take to get access to my files from a different user account then asks for a Password which it is not accepting.

Is there any way to override the Passoword do you know please???!!!


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Yes, it's confusing at times.
by R. Proffitt Forum moderator / September 19, 2008 12:34 AM PDT
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same problem
by rtaylor16064 / November 26, 2009 9:52 PM PST

What really ticks me off is that I did everything I could to search for a solution, but if this is a common problem (as I've found today in looking at many user groups), why doesn't microsoft have it as one of their FAQs or some type of fix? I had to pay $49 to microsoft to get a solution, which I'm still waiting for (just did it about 30 minutes ago) and now I get to this user group and see that I might have been able to do this for FREE. I'm very hesitant to upgrade to Windows 7 so quickly because the new system softwars ALWAYS has bugs and it might be a "be careful what you ask for" and "hindsight is always better" situation after the fact. Any advice?

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Windows is not an "appliance."
by R. Proffitt Forum moderator / November 26, 2009 10:19 PM PST
In reply to: same problem

Unlike a toaster, Windows is too complicated to be where it is today. I think this is its Achilles heel. Sure it does this and that and is all that for so many people but stand back some distance and watch as everyday people have problems and you see that it's not been taken to task for not making it ready to use as some appliance.

If your toaster was this hard to support we would be making un-toasted sandwiches.

Hope you found the FREE fix useful. Plenty of other FREE fixes in the forums.

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