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HELP PLEASE!!!!!!

by PREDSKIN / April 6, 2005 4:43 AM PDT

i have a Hp pavilian with cd burner that is lost. how can i restore the cd burner without running recovery cd program. I dont want it to erase all my info to restore the cd burner. we were burning cds all along then one day it was gone. bye bye. please help!!!!!

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What do you mean by
by AussiePete / April 6, 2005 5:31 AM PDT
In reply to: HELP PLEASE!!!!!!

Where has it gone from?
Does it show up in explorer?
Does it show up in device manager?
Does the light come on during boot?
Does it show up in table of devices during the boot sequence?
Does it show up in your bios at boot?
First check for viruses and spyware.
Does it appear in explorer when you boot into safe mode?
Are all the ribbon cable secure?
Let us know if it shows up in any of these locations - knowing the above we can then determine if it is a hardware or software problem and the likely cause. Also tell us what version of windows?
Peter

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by CiscoJP / April 6, 2005 5:42 AM PDT
In reply to: HELP PLEASE!!!!!!
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