HolidayBuyer's Guide

HP forum

Question

HELP PLEASE!!!!

by Ztastik / December 3, 2013 9:52 AM PST

I have an HP Pavillion D7 running windows7 64bit. My computer does not work on the internet. I have the free Avast antivirus and ran it and it came back clean. Wondows Defender came back clean as well. Can it be a problem with my ip adress? Please let me know ASAP! Thank You in Advance...

Discussion is locked
You are posting a reply to: HELP PLEASE!!!!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HELP PLEASE!!!!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
What's changed since the last time it worked?
by wpgwpg / December 3, 2013 10:26 AM PST
In reply to: HELP PLEASE!!!!

How long's it been since the problem started? Have you checked your modem and router to see if they're connected? Maybe you could try System Restore?

All Answers

Collapse -
Answer
For one thing
by itsdigger / December 3, 2013 9:56 AM PST
In reply to: HELP PLEASE!!!!

it sounds like you're running 2 AV programs. That's a no-no...Digger

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

HOLIDAY GIFT GUIDE 2017

Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.