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by Ztastik / December 3, 2013 9:52 AM PST

I have an HP Pavillion D7 running windows7 64bit. My computer does not work on the internet. I have the free Avast antivirus and ran it and it came back clean. Wondows Defender came back clean as well. Can it be a problem with my ip adress? Please let me know ASAP! Thank You in Advance...

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Clarification Request
What's changed since the last time it worked?
by wpgwpg / December 3, 2013 10:26 AM PST
In reply to: HELP PLEASE!!!!

How long's it been since the problem started? Have you checked your modem and router to see if they're connected? Maybe you could try System Restore?

All Answers

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For one thing
by itsdigger / December 3, 2013 9:56 AM PST
In reply to: HELP PLEASE!!!!

it sounds like you're running 2 AV programs. That's a no-no...Digger

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