i already called philips and they have no idea how to resolve this, i returned item back to store, i was so frustrated, shame i really liked this player. if you find solution please post it.
I recently bought a philips HDD6330 and installed all the software on a computer. Its got windows xp personal and running on service pack 1. When i plug the player in, the computer makes the usual beep and says high speed device plugged into low speed usb hub, so the computer is recongnising the player. The player isnt recongnised as an external drive in my computer and when i open the device manager, it says that the player is not connected. The same thing happens on windows media player. The device itself says it is docked on the screen. I am pretty sure that this is a problem with the computer as I had the same problem with another mp3 player.
Any help is appreciated, Im dying to use the thing!