Question

Help on Virus Attack

Hi All, my computer (Windows 10) has been attacked by a virus. am not able to execute any .exe file. windows keeps saying "windows cannot find ...exe". also regedit doesnt work, taskmanager dosnt appear. pls help

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Answer
Re: virus

Options you have:
1. Go back to your latest working image backup (if you made one)
2. Try one or two of the free bootable anti-virus disks to see if they can remove it.
3. Go back to factory conditions, as told by the maker
4. Reset Windows from the (downloadable) installation medium
5. Totally clean install of Windows if #4 fails

Your choice what to do.

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Answer
Virus

Hi harjee_in, some viruses may attack, delete, or otherwise damage your Windows system files. There are many possibilities -- we recently blogged about a pretty unique malware that is designed to do exactly this.

Do you have System Restore enabled, and if so, does it run? If you can restore to a previously known safe backup this may allow you to recover your system. Otherwise, you may have to reinstall the OS from scratch as a last option. Make sure that you're protected going forward, you can try out Avast Free if you're looking for options Wink

Best of luck!

Post was last edited on April 19, 2018 11:44 AM PDT

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