I finally got around to seeing what all those processes running were. Surprise- I had this service.exe, which I learned was Raleka worm.(Thanks Norton!!!) What is the proper way to remove this virus? Everything I've seen sounds risky/ not advised by others or allows me to buy something to do so.
(BTW, I run Norton Internet Security Pro 2004, AdAware, & Spybot, updating each every week and scanning my system weekly. I saw this was in the WINNT folder- which makes me nervous- and it dates to 05/2001)
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?