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Help! No sound when playing games (Error Message : Error reading xml file)

Hi, posted an earlier message in the wrong forum. So hopefully can get more advices here. My problem is that I installed and removed a media software (JetAudio) and discovered that the sound in my games no longer work as a result. And in the game "Rise of Nations" it actually prompted the following windows with headings like :-
1. "./data/soundfiles.xml",
2. "./data/soundglobals.xml"
3. "./data/sound.xml"
4. "./data/soundtypes.xml"
all with the same error message "Error reading xml file".
The sounds in all the other applications like media player, windows error sounds etc. still works. Just the games are affected.
As advised by a good samaritan, I've tried restoring the setting using System Restore to a time before the installation but to no avail. Restoration was unsuccessful despite numerous attempts. Would appreciate advise on this matter. Thank you!

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Ouch. Spyware...

In reply to: Help! No sound when playing games (Error Message : Error reading xml file)

Such software is often just ill-mannered and badly coded. Before we start on repairs to XP, it's time to note the four basic Parasite detection and removal tools. These are Spybot, Adaware, Cwshredder and Housecall. Get clean first!

Next, have your XP CD handy then press Start, Run and enter


Report back where you stand after these cleanups.

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Re:Ouch. Spyware...

In reply to: Ouch. Spyware...

Firstly, thank you Bob for your advise. Have done as per advise to download Ad-aware, Spybot & CwShredder (Can't find Housecall though). And have detected certain errors in my Registry. Have amended these errors. Also, have ran "SFC / SCAN" as per your instruction (a dos window popped up for a split second only then closes itself). Still experiencing the same problem as per my earlier message. Please advise. Thank you.

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Housecall. Find with Google.

In reply to: Re:Ouch. Spyware...

It's the last scan (almost.)

Did I typo? The SFC command is ...


SFC /SCAN would likely just do nothing...


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Re:Housecall. Find with Google.

In reply to: Housecall. Find with Google.

Thanks Bob. Found Housecall and already scanned. All infected files either cleaned or removed. Also did the SFC /SCANNOW. It said it will repair and restore the original Win XP files. However, the same error messages are still prompted if i start up those games... Please advise again. Thank you for your time.

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Re:Help! No sound when playing games (Error Message : Error reading xml file)

I am just about to give up on this as no matter what I tried (anti-spyware softwares, system restore), nothing seems to work... And it seems like my PC's response time has slowed down also (P4 2.8GHz with 1.0Gb DDRam)as it takes time to open even a Excel spread sheet (sometimes even hang and cannot be shut down)... Will installing Ad-Aware, SpyBot S&D and CWShredder have a slowing effect on PC processing?

Anyway my friend has advised me on repairing the Win XP. i've tried but the bug is still there (i.e. no sound in my games).

i am seriously contemplating re-installing windows XP. my only worry is.. will everything be all right after reinstalling windows XP... also, I've already registered WIN XP when I activated it. Do i still need to register it if i re-install? getting desperate and frustrated (especially since its been less than a month since i've got this new PC. The old PC (Win 98) works well although it was slow (PIII 850)....

Would appreciate any advise I can get... thank you!!

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