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General discussion

Help No Sound!

Oct 7, 2004 9:31PM PDT

hi ppl

well i recently rebuilt a pc and now my onboard sound seems to be buggered. in the control panel it says the sound has a problem. its definately not a software problem as it happened with the previous hdd as well which worked fine b4. does this mean the sound is probably just broken and a new sound card is needed?

the system---
Antec SLK2600 350w
Asus A7V8X-X
Athlon XP2800+ 'Barton'
512Mb TwinMos PC2700 DDR
Ati Radeon 9800SE @ stock
Maxtor 80Gb 7,200RPM 8MB EIDE
DVD-ROM/CDRW
winXP pro sp2

cheers

chris

Discussion is locked

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Re: Help No Sound!
Oct 8, 2004 12:31AM PDT

chris

Sound drivers installed?

What does Device Manager indicate?

Bill
.

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Re: Help No Sound!
Oct 10, 2004 9:07AM PDT

hi bill

sound drivers are installed, but nothing.

can't remember what device manager said exactly was a few days ago but it definately said their was a problem (something like 'this device is not working') and had an exclamation mark by the multimedia or sound stuff.

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suggestions
Oct 10, 2004 10:41AM PDT

standard approach, if onboard audio, make sure it is enabled in bios

if a card, try uninstalling the software AND the hardware, then reinstalling both

be sure to use most recent driver, even if creative online wizard exam says you don't need it

stupid stuff, like reseating the card and make sure you have speakers/headphone in the right jack! - fj

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Re: suggestions
Oct 10, 2004 10:43AM PDT

also make sure your volume isn't turned down in the various mixers. --fj

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Re: suggestions
Oct 10, 2004 11:01AM PDT

In addition to the above suggestions, look in Device Manager. Locate the sound device in the list, open the propertyies card (right click, select properties)
On the General tab at, check at bottom to see if the device is enabled. It should say something like (use this device, enable)

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Re: suggestions
Oct 11, 2004 3:19AM PDT

ok ill try and answer all suggestions.

it is onboard sound.

well to start with the drivers, i installed the drivers on the rebuild and it didnt work, so i decided putting the old HDD back with the original drivers and data and that also didnt work.

in the bios everything seems to be enabled that needs to be (is possible that i might have missed something, wot should i look for?).

also volume is up and all connections are correct.

in device manager the sound device is enabled but mentions that the device is not working properly.

seems that i may have damaged the onboard sound on the mobo while rebuilding.