When it worked?
My girlfriends Dell laptop running windows XP has recently stopped connecting to our network or the internet. We have an internal ethernet card. I ran our connection diagnostic which said the cable was unplugged which it wasn't, and I called and troubleshot the issue with our DSL provider who said the tcp/ip was corrupted and to contact the manufacturer.
When I go into the command prompt and type ipconfig, the next line down will say windows ip configuration and then there is a big blank space and the next prompt appears below it.
This all happened after we installed a wireless card in the laptop, which worked for a few days then the cable connection and the wireless stoped working. All the devices claim to be working fine.
What can I do to fix this. Thank you for any help.