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HELP....Need Sony Vaio Recovery CD for VGN-FZ480E/B

by hybridspecia / April 3, 2008 1:47 PM PDT

Can someone please help??? The recovery media on the harddrive was accidently deleted in the process of attempting to install Windows XP (instead of Vista)... I seriously need to get my laptop up and running ASAP for work...Sony said it would take 5-7 business days for a purchased recovery CD to arrive---but I need it NOW!!!

Someone PLEASE suggest an alternate option as to where I can get the recovery media!! or if you have the same model (VGN-FZ480E/B)...can you PLEASE post the recovery files on a free-FTP site where I can download it?!?!?!?! I'm seriously at the point where I'm freaking out because my laptop is out of commission and I need it for work....THANX in advance for your responses!!!!!

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Check here...Download possible Look for your model
by JP Bill / April 3, 2008 2:31 PM PDT
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I have ordered them and
by R. Proffitt Forum moderator / April 3, 2008 11:29 PM PDT

For a little more dollar they overnight them to me. Did you call Sony and ask for them?

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Have you been to the Sony site?
by kjguillemette / April 4, 2008 12:54 AM PDT
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re: thanx for your responses...but....
by hybridspecia / April 4, 2008 8:10 AM PDT

thanx JP Bill for the UK site link...unfortunately they do NOT have the Vaio FZ series i need....and yes, I have been on the Sony site, as well as online chat help AND on the phone with at least 18 different people, since yesterday, from the customer service, technical service, and parts department--- NOBODY can locate the recovery media for this FZ480E model at Sony!!!! one guy suggested i send them the laptop back!!!!'s not even a week old and it's 'dead in the water'...

If anyone out there has the same laptop model (VGN-FZ480E), can you please, please, pretty please make me a recovery CD from your c: and post the file on a free FTP site so I can get my computer back to 'factory stock' at least???? I'd really super appreciate it.....

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same problem
by bobdalong / April 30, 2008 8:06 AM PDT

hi, I have had exactly the same problem to no avail.

if you have any luck please let me know as purchasing the disk from the US is a pain in the backside as I dont have a US credit card or address and they wont deal with me otherwise.


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Check my replies on this issue.
by R. Proffitt Forum moderator / April 30, 2008 11:14 AM PDT
In reply to: same problem

Those that ship a laptop from the US tend to get mighty hot about that.

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'mighty hot'
by bobdalong / April 30, 2008 7:07 PM PDT

sorry, not sure if I know what you mean about getting 'mighty hot'.

the laptop was bought while I was working in new york, but now, as I am English and have returned to the UK, my credit card, address, billing information, telephone, power supply and keyboard are now all English, and when I say English I mean the queens English, not that american nonsense. unfortunately I cannot say the same about the laptop I am using or the sony 'help' that I receive so I am in a predicament with a brick of a laptop and little or no support.

global my ***.

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"GMA" = pretty hot.
by R. Proffitt Forum moderator / April 30, 2008 8:54 PM PDT
In reply to: 'mighty hot'

That's one of the issues I've written about. The other one is warranty work. Shipping to/from the US and any other country is taxing.

-> Your issue of replacement CDs seems like something you could have avoided by copying them for a backup set. Then again I run into people that didn't think they were important enough to safeguard or create. Later they complain and loudly.

Hopefully you can find a retail Windows XP and all the drivers.

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