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Help, my Windows 10 is stuck in airplane mode!



I just upgraded my Dell laptop touchscreen to Windows 10. What do you do when Windows 10 stays stuck in airplane mode? It won't turn off. I have talked to four different techs at Microsoft and am getting nowhere. I can't even go back to Windows 8.1, as one of them had me reset the computer. Am I the only one with this problem? Please help me. I don't know where to turn. Thank you!

--Submitted by Cyndy B.

Post was last edited on April 9, 2018 1:40 PM PDT

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Comments
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Stuck in airplane mode
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Interesting link.

The strangest thing that seems to work sometimes is to press fn + print screen. Seems totally unrelated. But some of the other things mentioned are rather unexpected also.

Kees

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Not strange at all.

On my Dell Inspiron 17, the FN and PrntKey function turn WiFi on and off. Your observation therefore isn't really that strange. If you toggle WiFi off, you would wind up in Airplane Mode.
If you toggle it on, you would again be able to ge to your WiFi. Hope that helps. Happy

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Fn + PrtScr Totally Fixed It!!

Thank You for that suggestion!!! I now have internet again! Super thankful!!!

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Over thinker

Awesome! This was exactly what i did after my laptop has been in airplane mode for weeks now. Thank you!
Grin

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Airplane mode on a Windows, Dell Latitude E6430

If your laptop is stuck in airplane mode and you have a new or refurbished Dell Latitude E6430, look to the right side of the keyboard on the side on your laptop just above the CD drive slot, and look for the switch with the Tower symbol on it. Switch this on, and it will take your laptop out of airplane mode.

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THAT WAS WHAT WORKED THANK YOU SO MUCH!

I TRIED SO MUCH AND WORKED FOR HOURS....NOTHING, until this switch the lever by the drive. I went to install OCR for the printer and this being a new computer pushed that lever over and did not even think about that. OMG I am so thankful!

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Thank you so much!

Thats it. I was going crazy with this. Dont know why they put that switch there in the first place.

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(NT) Finally!!!! It was so easy but nobody suggest it!!! Thanks!
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Thank you

Thanks this was so helpful I just typed a paper for school when it happened luckily it saved. Thanks again this was super helpful.

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Thanks for good advice

Thanks from Ukraine)

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They best

I definetely love you

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Airplane mode

Do you mean press the f and the n keys on the keyboard, and then the Print Screen button?

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Go to settings bottom right,

and click "flight mode" and turn it off there.
Dafydd.

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Fn key next to the left CTRL button

Laptops have Fn key (short for Function) usually to either
* compensate for a reduced number of keys when compared to a real keyboard
* to give eazy access to functionality that is more common on laptops

The Fn key is usually located to the left or right of the Ctrl key to the left of the space bar.

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Lots of suggestions

Unfortunately, none of them worked.

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Look at this

Post was last edited on October 2, 2015 11:47 AM PDT

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Upgrading Operating Systems

Unfortunately, there are virtually an unlimited number of possible computer configurations making it impossible for Microsoft or anyone else to test them all which is why they use millions of beta testers during the development process of a new operating system. I read somewhere that Microsoft had 8 million beta testers during Windows 7 development but I am not sure of the exact number for Windows 10. But even with millions of testers, you still can’t come even close to testing every possible scenario.
Just think of the possible variables:

- Exact Make and model of your computer
- Make and model of the motherboard
- Make and model of the processor
- Exact type of internal hardware installed such as Video Cards, Modems, Network Cards, Wireless Adapters, Touch Pads, Chipsets, Hard drive Controllers, etc.
- Exact type of external peripherals installed such as Printers, Scanners, Mice, keyboards, USB drives, Flash Drives, Label Makers, Webcams, etc.
- Exact combination of all the software installed such as Antivirus, Firewall software, Office Products, Browsers, Financial software, Photo Editing software, DVD playing or burning software, music software, games, etc.

Then you have other variable such as the condition of the computer at the time of upgrade such as:
Which operating system are you upgrading from?
      Is the computer up to date with all Windows updates?
      Is the computer up to date with all other software updates?
      Is the computer up to date with the latest hardware drivers?
      Is the computer infected with some viruses or malware and exactly which ones?
      Was the computer freshly rebooted before upgrading or has been running continuously for the past 2 weeks since the last reboot or it has Windows updates pending?
      Is the current Operating System damaged or corrupted due to a failing hard drive or past virus and malware infections that left behind subtle problems?

Just to give you a really low ball, simplified, idea of the number of possible combinations. Let’s streamline the numbers by saying that each computer needs only the following. 1 motherboard, 1 processor, 1 network card, 1 video card, 1 Sound Card, 1 Antivirus software, 6 miscellaneous programs installed. Taking some absolute wild low guesses, let me tally this up. So I am saying that each computer needs some combination of the 12 items above to function(we all know the number is so much higher).

Next I am going to say that there are some number of possible brands or versions of each component:
     10 different Motherboards available
      6 different Processors available
      4 different Network Cards
      6 different Video cards to choose from
      3 Different Sound Cards
      8 different Antivirus/Firewall programs
    15 different other programs that you could have installed.

When you calculate out just this really simplified scenario we find that there are 206,379,406,870 different combinations of computers that can be made from this inventory of parts.

Please someone correct me if my calculations are incorrect.

In any case, this number is not even close to the actual number, but it does give you an idea as to why it is so hard to introduce a new operating system that will work on every possible computer without any problems. To me, it is amazing that these things work at all. Just think how easy Apple has it? They have just a few different models to choose from with only a limited number of options and variations and they still have problems every time they introduce a new Operating System (more recently than in the past).

As you can see, the number hardware and software combinations is limitless so all you can hope for is that you have tested the most common configurations and the rest will be worked out later after the product has been released to the public, which is why it is never a good idea to upgrade the day a new OS or iOS is released. I usually recommend waiting a few months to give them time to work out the major bugs and problems before upgrading.

I too have had many issues upgrading client’s computers to Windows 10 but fortunately, none of the issues have been critical. Almost every laptop that I have upgraded has had a touchpad problem after upgrading and I had to reinstall the touchpad drivers. All it required was to have a USB mouse handy so that you could navigate around to reinstall the drivers, so for me it was no big deal but I guess it could be a major issue for the home user, especially if they did not have an old mouse hanging around or did not think of plugging one in.

So to your problem with Airplane mode not turning off:

1. First, make sure you wait long enough when toggling Airplane mode, it can take a few seconds for the system to actually turn off all wireless devices before it will indicate that it is OFF.
2. Check all three methods of controlling Airplane mode to see if any of them will work?
             Method 1- Using the Action Center by tapping the Windows key + A
             Method 2 – Network area by tapping on the Network Icon on the task bar
             Method 3 – Network & Internet Setting from the Control Panel
3. Check the Dell website for new drivers for your model computer and see if there is any additional information about upgrading to Windows 10. While you are there you might want to Double check the Network adapter drivers and download a fresh copy.
4. Lastly, I would uninstall your Wireless adapter and then reboot the computer and let it find and reinstall the driver automatically.
5. You might also give refresh Windows 10 a try and see if that might help? Make sure you select KEEP MY FILES.

For the future and others thinking of upgrading, I would recommend the following:

1. Wait at least a few months before upgrading to allow time to find and correct any major issues.
2. Go to your computer manufacture’s website and check for upgrade recommendations as well as the latest drivers for the Operating System that you want to upgrade to.
3. Run a full Virus scan with whatever security software you have installed and then download and run 1 or 2 other malware scans with something like Malwarebytes, Roguekiller and Adwcleaner.
4. Next, Always uninstall ALL Security software such as Norton, McAfee, Trend Micro and others before upgrading.
5. Unplug all extra peripherals such as printers, scanners and USB drives prior to upgrading.
6. Run a CHKDSK/Error Checking on your hard drive prior to upgrading.
7. Download and install any regular and pending Windows updates.
8. Run Disk Cleanup or some other cleaner such as CCleaner to cleanup junk and temp files.
9. Reboot the computer and then start your upgrade.

Dana
Wayland Computer

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Windows 10 Problems with Dragon Naturally Speaking 13

As time goes on I will add some updates which hopefully may help others.

Yesterday, I was helping a client with a Lenovo Yoga Thinkpad that he had upgraded from Windows 8.1 to Windows 10 and he was having problems Installing and getting Dragon NaturallySpeaking 13 to work. After much effort and a long session with Nuance, the manufacturer of Dragon, it was concluded that Dragon would not work with computers that were upgraded to Windows 10 if you were using the analog headset. The solution was to purchase either a USB headset or an adapter to convert his current headset to USB. I went with the Converter and this fixed the problem. My guess is that this problem is not with all computers that have been upgraded as Nuance suggested but rather with computers that have Conexant SmartAudio HD sound cards.

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Airplane Mode

Hi,

I have a question for you. I am currently trying to turn off my airplane mode. I bet you couldn't of guest that one at all. Anyways, my computer is say the mode is on, but I have no Icon to switch it off and when I go it the network setting there is no way to turn it off that way either. It is not even listed. I can usually find how to fix the problem myself, but this one has me totally stumped. Ever since I got Window's 10 I have had nothing but issues. Can you give me any suggestions? I know it's probably like a guessing game on what is going on, but I am just soooo frustrated. So far I have go into ever setting's available to me, but haven't found anything. Look forward to hearing from you. Thank you for your time.

D

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Re: airplane mode
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What I learned

What I learned is "Don't be an early adopter"!
Fight the urge and marketing hype. Wait.
M$ should query the hardware/drivers on your computer if you are doing any upgrade and identify issues. They have done this in the past.
New OS's have issues. Do you self a favor.
My $0.02 worth

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Free Software

It's becoming more obvious every day that Microsoft knew the true value of their "Free Product".

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Try to check on the Antivirus in the laptop, if any.

I encountered in a similar situation a few months ago, but it was with W8.
I somehow figured out it was affected by the antivirus program in my laptop. I tried to check on the antivirus. It was really not responsive well to my instructions.
So I uninstalled it and rebooted the system. The WiFi was back on again and got connected to the internet.
Afterward, I reinstalled the antivirus. The system works fine so far.
Hope this may help in your troubleshoot.

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Reinstall the Win10

I lied! I upgraded ALL 4 of my my Laptops to Win 10 without a hitch! Actually there was a problem with my main Laptop (Lenovo G400s) it couldnt turn on th WiFi, it couldnt even get to the set-up option (keying in the WPA2 pass phrase). I did try updating/ uninstalling/reinstalling drivers from Microsoft and then from the manufacturer drivers itself it just wont budge.
I nearly gave up till I tried reinstalling a fresh copy a very long circuitious way! I use the manual update option by using "Media creation tool" for Win10 (source from Microsoft : http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install) and reinstall Win10 (but before you do that ensure that you already "activated" if cant via WiFi get an - 3G Dongle/Ethernet LAN connection somewhere to check whether it has successfully activated to ensure that you dont lose your original status) The Win10 license cant be used to reactivate since it is a genericnumber common to most PC only the "device ID" is unique.Download the "Media creation tool" and run it should take about 2 hours (via Ethernet/3G connection) it should be done this way rather then through a CD/USB installation method as Microsoft will select the best drivers for you.
If this fails then the other option is to reformat the HDD >> reinstall Win8.1 ,key in the serial number (it will recognised yours as being already activated before) and use the "Media Creation Tool" method.
That solved my problems once and for all. Quite daunting? I am writing this mail from that very Lenovo G400s , it took me 48 hours of PC down time.

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Typo error

I lied! I upgraded ALL 4 of my my Laptops to Win 10 without a hitch! Actually there was a problem with my main Laptop (Lenovo G400s) it couldnt turn on th WiFi, it couldnt even get to the set-up option (keying in the WPA2 pass phrase). I did try updating/ uninstalling/reinstalling drivers from Microsoft and then from the manufacturer drivers itself it just wont budge.
I nearly gave up till I tried reinstalling a fresh copy a very long circuitious way! I use the manual update option by using "Media creation tool" for Win10 (source from Microsoft : http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install and reinstall Win10 (but before you do that ensure that you already "activated" if cant via WiFi get an - 3G Dongle/Ethernet LAN connection somewhere to check whether it has successfully activated to ensure that you dont lose your original status) The Win10 license cant be used to reactivate since it is a genericnumber common to most PC only the "device ID" is unique.Download the "Media creation tool" and run it should take about 2 hours (via Ethernet/3G connection) it should be done this way rather then through a CD/USB installation method as Microsoft will select the best drivers for you.
If this fails then the other option is to reformat the HDD >> reinstall Win8.1 ,key in the serial number (it will recognised yours as being already activated before) and use the "Media Creation Tool" method.
That solved my problems once and for all. Quite daunting? I am writing this mail from that very Lenovo G400s , it took me 48 hours of PC down time.

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Isn't there a button on the keyboard

to activate/deactivate wifi? The wife had this same problem on her Windows 7 laptop she'd been using for years, not even an upgraded OS or anything. One day she said the wifi didn't work. I found the wifi button and turned it back on. There shouldn't even BE a software switch, there is a hardware switch!

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Similar problems with Dell PC

This does not help but I upgraded my Dell pc 660s from 8.1 to windows 10 last week. A total disaster - it did not go into airplane mode but on Windows 10 restart I got a black screen and could not bring up anything incl windows in safe mode.
Finally got into safe mode but my wireless link had been lost and unable to reconnect. Had 2 separate sessions on the phone with Microsoft tech desk - first one after 80 mins advised I contact Dell; 2nd one advise after 50 mins that I leave my PC to "rest".

Have managed to regress to 8.1 and staying there
johnnw

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Airplane Mode

I recently redid a laptop for a friend of mine. It would not connect wirelessly and it took me a while...but there was one of the keys at the top with a wireless signal on it...sure enough...all I had to do was hit the key...and the wireless mode was back on. I hope it is as simple as that for you.

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before you log on

On my windows 10 there is an icon in the lower right hand corner before you even log on. When you are connected to the internet it shows arcs and when you are disconnected it shows a box with a red X. Click on the box. If airplane mode shows as on, try sliding it to off.

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