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Help! My pointer wont move!

by Koalaty Casey / September 18, 2005 8:35 AM PDT

i turn my ibook g4 on and the pointer wont move...i try to do whats in the manual but there is no application to close! it is just frozen and i dont know how to unfreeze it...i read that if u use more than one finger on the trackpad then it can stop moving but i only use the one would be most appreciated to solving this problem thanks

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What happens
by mrmacfixit Forum moderator / September 18, 2005 10:46 AM PDT

when you restart the machine?
Does the mouse still not move?

You can shut the machine down by holding the power button down for a period of about 5 seconds. You'll know when it is long enough, the machine will turn off
Turn it back on and tell us what is happening


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by grimgraphix / September 18, 2005 12:54 PM PDT
In reply to: What happens

do you have an external usb mouse you can connect and try out ?


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Replace the wheel and connections?
by taboma / September 21, 2005 4:08 PM PDT
In reply to: also...

Internally. May be a short. Otherwise add the USB external mouse that Grim suggested.
Sometimes with an external mouse, when the wires are bad the pointer will freeze up. Happens at work sometimes. Replace the mouse connections or on an external, replace the mouse, since the wires are attached to the mouse. Problem with wires on a mouse will cause a lock-up with the curser pointer. Could be the USB connection at the keyboard V/S the wires also.
Our IT personnel are not aware of this problem. New mouse in a week from now. That's really GOOD to know from these idiots!


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