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General discussion

!!!HELP!!! MY LAPTOP WONT BOOT UP AND REAPIR DISC WONT WORK!

Jan 20, 2008 9:43AM PST

hello, i just a new gateway laptop model mt-6723
2GB of ram
160GB hard drive
OS> windows vista home premium
======================================================================
it all started when i got a virus that was slowing down my computer my spyware programs wouldn't delete it. so i went into safe mode went into progeam files and deleted it. =) restarted my laptop and it wouldn't boot! =( what comes up is "Windows has failed to start. A recent change in hardware or software might be the cause.
and then it gives me 5 options
safe mode
safe mode with cmd
safe mode with networking
last known good config.
normal

NONE IF THEM WORK !!!

they all get stuck on a loading screen or a black screen

and then it says to fix this problem

1. insert windows installation disc and restart computer
2. choose your laguage setting snd click next.
3.click :repair your computer"

OKAY NOW I INSERTED MY DISC

AND NOTHING EVER COMES UP I EVEN LET IT RUN ALL NIGHT!!!! AND NO PROGRAM OR ANYTHING EVER CAME UP IT GETS STUCK ON A BLACK SCREEN PLEASE HELP!!!!!!!!!!

I DONT WANT TO THROW MY LAPTOP AWAY :&ltSad

Discussion is locked

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That's a warranty issue.
Jan 20, 2008 9:59AM PST

It's new so call them up.

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HOW TO USE THE RECOVERY PARTITION.
Jan 20, 2008 10:17AM PST