Is the "Do Not Disconnect" message on the iPod?
When my MP3 player froze I removed the battery, touched a paper clip across the battery terminals, put the battery back in, and then it worked again.
I plugged it into my laptop, got the "Do Not Disconnect" message, and when nothing happened after a few minutes, I unplugged it, and the iPod hasn't changed. I plugged it back in, and got a message saying the hardware is malfunctioning. I'm stumped, can anyone help?
If its relevant, it's a 20 gig iPod, for Windows.

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