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Question

HELP! My internet's being used up and I dont know why!!!!!!!

Sep 28, 2015 10:10PM PDT

Hi guys, recently my Dad told me that all of our internet had been used up (100GB) in less than a month, which doesnt usually happen, so we bought some more to last the rest of the month until it updated. I then downloaded this app on my computer called "NetWorx" to track my internet usage on my computer (so I couldnt be blamed for it disappearing). And this morning when I opened the app on my computer I found out that I had used up 12GB between 3-4am and another 12GB between 7-8am, periods of time when I wasnt even awake and using my computer! I fell asleep that night with my computer on (but it went to sleep after a period of time from not using it) and the only thing open was a Youtube video that only went for 10 minutes. Is it possible that I'm being hacked? Or do I maybe have a virus that's eating away my internet? Or does leaving Youtube eat away internet? Any help would be great. Thanks Happy

My computer is a 2009 Macbook Laptop running Windows 7 Enterprise.

Discussion is locked

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Clarification Request
Update
Sep 28, 2015 10:52PM PDT

Just an update, during 3-4am the Networx app says I downloaded 12.1GB and uploaded 12GB, and during 7-8am it says I downloaded 12GB and uploaded 12GB, extremely large amounts and I dont know how it occured

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Answer
Sure sounds like a bug
Sep 29, 2015 7:21AM PDT

For whatever reason that you have Windows Enterprise on a MAC, it sounds like you either are running torrents or have a malware bug that is. I suggest you you disconnect from the internet and find it. If you are running Windows inside the MAS OS, then stop it. If Windows 7 is all that is running, then treat it like any other Windows 7 install and start scanning for the culprit.
See here to start with the basics. Scroll down to the reply by Grif
http://www.cnet.com/forums/discussions/virus-problem-details-inside-520293/

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Hi Lacsr
Sep 29, 2015 6:11PM PDT

Hi Lacsr, thankyou for your reply. In regards to why Im running Windows on Mac, this is my school laptop and when they set it up I think they partitioned it to allow me to run Mac and Windows through a system called Bootcamp, so Im almost positive that it's safe. I did though do a full computer scan and I found this: TrojanDropper:Win32/Sventore.A Which I deleted instantly. I'll check out that link you gave me. Once again thank you very much for your help and time Happy

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Answer
There's a clue in that Enterprise version.
Sep 29, 2015 7:37AM PDT

That's a version from a big company, with gold support.

The few I run into were from torrents and sometimes infected. If this machine is running torrents well, the data use is expected.

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Answer
Chk Settings->Privacy. Lots of info sent back 2 MS by deflt
Sep 29, 2015 9:15AM PDT

I can't speak to the Enterprise version per se, but the Insider Preview versions (Pro I believe) I have have 47 switches in Settings/Privacy for things being sent to MS. If your version has these, and they haven't been turned off, that could account for a lot of this. I recently helped a guy who was on a 2 GB data plan with his cell provider. When he went from Windows 7 to 10, suddenly his data usage more than doubled.

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Hi Wpgwpg
Sep 29, 2015 6:15PM PDT

Hi Wpgwpg, thankyou for your reply. Im having a bit of trouble finding my settings/privacy. Where about's do I go to find that section?

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Click the Start button. Settings should be there.
Sep 29, 2015 7:18PM PDT

Then click on Settings, and you'll get a list. Towards the bottom you'll see the Privacy option. Click on that, and you'll be presented with all the options you need to turn off.
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Good luck.

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I feel silly
Sep 30, 2015 12:33AM PDT

I really cant see the settings section! Confused Is there another way I can get to it?