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help my dvdrom wll not work

my dvd rom will not read any discs it try's but fails everytime. I put in a lens cleaning disc and it worked fine but it will still not work with a dvd, I run windows xp with service pack 2.PS. I HAVE NOT USED IT MANY TIMES. Thankyou

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More info, please.

In reply to: help my dvdrom wll not work

What brand and model of drive is it? What kind of disc are you trying to read? Will it read CDs? Is the DVD software that came with drive (PowerDVD is one often supplied)installed? If not installed, computer cannot decode movies to play them. chuck

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dvd rom GDR 8161b

In reply to: More info, please.

my computer is a Packsard Bell I MEDIA 5067, THE DVD ROM IS GDR8161b itwill not play cd's either. I was not trying to play a film, just a program for my grandson called Magic ARTIST WHICH needs the disc in to play it. when I clicked on magic artist I HAD AN ERROR MESSAGE Which said EASYdvd service message (Easy DVD system error ) I thought it was because i had not put the disc in which is a dvd and then i found it would not work although it try's very hard to spin round. I bought a lens cleaning disc but this could not do its job either. PS i do have power dvd and it would work if the disc could ony spin fast enough. THANKYOU AGAIN IN ANTICIPATION.

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If your EasyDVD player

In reply to: dvd rom GDR 8161b

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