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I'm running windows XP on my PC.
When I put disks into my DVD drive it doesn't autoplay them and when I try to access them it doesn't know there is a disk in it. My other CD burning drive is working fine.
When I tried to update the driver it said the one it had is current. Can anyone help me with this, Thank you.
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Thanks for the recommendation I checked out Auto fix. But it gave me this message:
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
Required action: The wizard found problems but cannot fix them -> None
I cannot use the drive for anything even when I manually try to access a disk, could this be an autoplay issue still. Thanks again for your response.
You need to tell more. ie. more clues. There is not enough in your post to suggest removing upperfilters, lowerfilters due to CODE 39 or other errors yet.
Bob
I haven't experienced error codes really. I put in a disk and it doesn't auto start then I try to manually run it and I just get a "Please insert a disk into drive D:" message.
Is there a way I can get it to give me more information or specific error codes, I checked the device manager and it says everything is just great.
I thought this might be happening because the DVD reader was dirty, so I tried to blow out the drive and I got a cd/dvd player cleaning disk, but because it won't recognize the disk is in there it won't spin the cleaning disk, so it cannot clean it.
Later I heard that installing Quicktime with iTunes could mess up drives, so thinking that might be it I deleted all that stuff.
Thanks again for the help.
They are in the EVENT VIEWER. Press start, help and support or use google.com to learn more about the event viewer. If you find the code 39 or such, then research the upperfilters, lowerfilters and their removal on google.com
I can't say this is the issue yet and I don't think it's the software you noted. It could be a failing drive, but the clues don't point any specific direction yet.
Bob
In event viewer,under system has bunch of cdrom and atapi errors.
The Cdrom error:
Event ID 7
The device, \Device\CdRom0, has a bad block.
The atapi error:
Event ID 9
The device, \Device\Ide\IdePort1, did not respond within the timeout period.
Does this help? Thanks again.
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