Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

Help! My cursor moves without me touching it!

Apr 20, 2011 5:52AM PDT

Applies To: Windows | Windows 7 | Hardware and Drivers How can I keep my cursor from making random movements on my computer w/o me touching it? It also move whatever webpage I'm on to the bottom of whatever page I'm on whether I want to or notI have lost letters I was typing when I clicked outside the monitor to make it stop moving. It's VERY annoying. So...I installed the Windowns 7 Home Premium update, changed mice (3 different ones now in three to four different usbs. I've run Norton, AVG, and House call and still have the problems. Any diffinitieve answers would be greatly appreciated.

Discussion is locked

cqa1 has chosen the best answer to their question. View answer
- Collapse -
Clarification Request
Make and model please.
Apr 20, 2011 6:02AM PDT

And if there is any TouchPad on the laptop, turn that off for a test run.

- Collapse -
cursor problem
Apr 22, 2011 3:12AM PDT

Gateway DX 43000 AMD Phenom 9750 Quad Core Processor 214 GH2, no touchpad, it's a desktop. Still doing it after unchecking the enhanced pointer.
Any advice?
Thanks,
cindy

- Collapse -
Clarification Request
I see some details about the machine. BUT.
Apr 22, 2011 3:30AM PDT

Let's find an example where DRIVERS other than the MOUSE (!!!) affected the jumping and such.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/windows-update-caused-typing-issues-jumping/3b935c1e-9c66-4236-93e8-b3356bfbb7c7

Ok. Now we know drivers are very important.

--> Can you supply a link to this machine maker's instructions for properly installing Windows?

I can't tell if it came with that or not. If it's doing it from day one, then it's the maker's problem and you call it in.
Bob

- Collapse -
cursor
Apr 22, 2011 4:22AM PDT

Thanks. Sounds so complicated and I have updated to windows 7 home premium I will try to contact Gateway and see if I can get some free help there. Thanks for your time.
Cindy

- Collapse -
Clarification Request
Help! My cursor moves without me touching it!
Aug 29, 2012 1:56PM PDT

Hi,


I have I am having similar issue, I have to windows 7 the cursor moving backwards on done the below

steps,Still not resolved the issue ?, I have Performed the below steps


1.Done system restore -Issue NOT resolved

2. Done clean boot provided by micrsoft- Issue NOT Resolved

3.Repaired the OS - Issue NOT Resolved

4.Tried third party godzilla spy ware software.- Issue NOT resolved

5. Install antivirus software - Issue NOT resolved.

6.Re-Installed the OS -Still the same issue.

7. Downloaded Latest driver for mouse and key board -Reinstalled it


The above solution provided is not helpfull, Please put some experts to resolve this issue.


With Regards

P.Sanjay

- Collapse -
No experts would touch this.
Aug 30, 2012 1:46AM PDT

You could try the advice so far. Your list did not include a common test.
Bob

- Collapse -
Help! My cursor moves without me touching it!
Aug 30, 2012 11:18PM PDT

Hi,
R. Proffitt :
1. I hope you know in olden day's we use amidiog for testing the keyboard

I have performed that activity still the same issue.Please while answering the query ,Please provide teh appropriate link to perform the activity, This will save time.


2. Grif Thomas : Open the Control Panel, then the "Mouse" icon, then the "Pointer Options" tab, then UNCHECK the "Enhance Pointer Precision" box, then Apply, then OK.

Ans: I have performed the above acitivity - Issue not resolved
With Regards

P.Sanjay

- Collapse -
If an external mouse with onboard disabled fails.
Aug 31, 2012 12:54AM PDT

Then you should start a new discussion. Burying your new issue in this old post is going to go south.
Bob

- Collapse -
And You've Tried A PS2 Mouse?
Aug 31, 2012 3:27AM PDT

Or...Have you tried UNINSTALLING the mouse driver from the Control Panel, then restart the computer and let Windows re-recognize the mouse and install its default Windows drivers for the mouse?

Or... Have you tried using a different mouse?

Unfortunately, you haven't told us the make and model of the problem computer, laptop or desktop, etc.

Hope this helps.

Grif

Best Answer

- Collapse -
Tried This?
Apr 20, 2011 9:27AM PDT

Open the Control Panel, then the "Mouse" icon, then the "Pointer Options" tab, then UNCHECK the "Enhance Pointer Precision" box, then Apply, then OK.

Hope this helps.

Grif

- Collapse -
cursor
Apr 22, 2011 3:02AM PDT

Still is doing it! arrgghh!

- Collapse -
cursor still moves down etc... on its own!!!!
May 1, 2011 9:06AM PDT

I contated Gateway and they told me to d a system restore. No way I'm doing that. Any other advice out there. I have a desktop Gatewate dx 4300 an an AMD Phenom X$ 64 bit with ATI 4300 Radeon graphics card.

Thanks.

- Collapse -
(NT) Just A Thought...Tried a PS2 Mouse Yet?
May 2, 2011 3:03AM PDT
- Collapse -
stupid cursor has a mind of its own
May 13, 2011 7:42AM PDT

No, it didn't work. I 've had this problem for about a year when I had Windows Vista 64 bit on my machine. That's the main reason I installed the 7 update I got from Gateway - to get rid of the problem. So.....no.... I don't remember if I installed something right before it became a problem as it was so long ago. I'ts getting to be infuriating now. I changed to Google Chrome but that didn't solve it either. Help! I do not want to do a system restore. Cindy

- Collapse -
And You've Tried A PS2 Mouse?
May 13, 2011 8:59AM PDT

It's a mouse with a "round" jack that plugs into the back of the computer instead of the standard USB plug.. It frequently fixes the issue when USB mice don't work.

Hope this helps.

Grif

- Collapse -
mouse movement
May 21, 2011 12:11AM PDT

Hi,

- Collapse -
Help! My cursor moves without me touching it!
Aug 31, 2012 5:04PM PDT

Hi,

Step 1:
Device Manager- >uninstalled and then installed default drivers -Issue NOT Resolved .

Step 2:

I have performed the above activity by removing the drivers & restarted the system. Then downloaded the software from the hp.com/support drivers- Issue Not Resolved.

Latop Company : HP
Model : G60-630US
Ram : 2gb


With Regars
P.Sanjay

- Collapse -
Answer
In regards to the wandering mouse issue
Mar 16, 2013 7:27AM PDT

I had the same problem, and I did what Grif said in the control panel, But I find the easiest solution is to just hook it up to the usb on your keyboard (I have a mac keyboard and use it on windows 7 laptop). Hope it works out fo ya! cheers guys, and thanks Grif.

- Collapse -
Answer
Moving cursor
Mar 17, 2013 1:29AM PDT

I use a wireless mouse and when the batteries get low the cursor begins jumping around.
Change the batteries... Could be an easy fix for some...

- Collapse -
Answer
Hi
Feb 13, 2016 8:56AM PST