Help me with my rural internet connection problems!! Please

I made the bold move from the city to a small and rural island paradise in the Puget Sound area. All seemed idealic until I had the internet hooked up through DirectTV. They set me up with "Wildblue", who have to be the worst company I've ever dealt with. First off, the videos do not run without a pause every 30 seconds with an arrow circling in the middle which lasts for about 1-2 minutes, then the video runs again only to pause again!! No it is not our computers!! Both me and my so have new computers that all though not top of the line, they are fast!! The other issues I have are how slow the browsing is and pictures and videos are almost impossible to load to the internet... And I am not going to mess with cropping them, I tried that and it did not work. The other issue is the latency policy that I found out about the hard way. My son was downloading from ITunes and we got kicked off the internet and locked out from Wildblue for like 5 days! The only way I got us back on was by yelling at the top of my lungs for like 20 minutes and then upping my package to the premium one. One operator said she was going to keep us locked out for 30 days!! Finally, I demanded a supervisor and that was when I started my mad woman routine. The techie who installed it never said anything to me except that we could not be gamers on it. No mention of the other crap. I have tried the Verizon Air Card and that does not work here. We barely get cell phone reception here. For some reason texting seems to work, but cell phone calls just fail. That requires me to have a land line. All I wanted was the DSL Extreme!! Not asking alot! HELP!! Any ideas? I can not do dial up for that is really even worse!