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help me with my micosoft word

by nakatazhai / October 16, 2004 1:11 PM PDT

my mocosoft word does not work yoday.i mean ,i can not open files like *.doc.is it because i recently downloaded a IE6? how could i repair it ?please give me some advice.from shangdong China.

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Re: help me with my micosoft word
by glb613 / October 16, 2004 9:04 PM PDT

Have you tried doing a system restore to a time when it worked properly?

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Re: help me with my micosoft word
by Kees Bakker / October 16, 2004 9:35 PM PDT


Go into Windows Explorer and find all occurrences of a file called normal.dot
Then delete them all.

If that doesn't help, tell more about the problem. You go into Word, choose File>Open, browse to a .doc document, click Open in the dialog window, and then ...
Then also tell your OS and the version of MS Word.

It most unlikely your problem is related to installing IE6. So a system restore isn't the first thing to try, in my opinion.

And did you note the name of the forum 2 lines below this one? That's a better place for MS Word questions.

Hope this helps,


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