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Help me to get back my data from the backup drive!

by 32Catharine54er / June 8, 2013 4:10 PM PDT

Hello! I have a WD external hard drive. It works well all the time. However, to my surprise, I could not open it yesterday. It only displayed this message: "The drive is not formatted. Do you want to format it?" I don't know what is going on here. Is it failed or corrupted? Is it still possible for me to access the contained pictures, videos and documents? I know I should have backed up all of them. But, this drive is my backup drive. Help please!

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All Answers

Best Answer chosen by 32Catharine54er

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Learn to recover your data.
by Robinhero9304 / June 17, 2013 4:45 PM PDT

I am sorry! I am not sure whether it is failed because of your poor information.
But, that also indicates that your drive and inner data may be still recoverable.

In fact, "not formatted error" message is often caused by many reasons, such as hard drive damages, virus attack and even computer operating system problems, etc. So, I hope your problem is not so serious.
Plunge this SD card to your computer and download a data recovery program to take a chance.

Nowadays, many data recovery programs are designed for the user to process their inaccessible data recovery programs. So, you also could select some faithful drive data recovery freeware, such as Recuva, TestDisk and iCare Data Recovery Free, etc.

Just search on the internet and download a free one.

Note: Before you begin to restore your data, you'd batter not save anything new on this drive in case of data loss.

After data recovery process, you should back up your retrieved data on another computer and format this drive to make it work again.

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Thank you for your detailed explaination.
by 32Catharine54er / June 18, 2013 4:57 PM PDT

Thanks for your detailed expatiation.
Now, I have tried your mentioned data recovery freeware and retrieved all of my wanted data back.
Thank you very much!
Have a nice day!

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Head to...
by Willy / June 8, 2013 11:40 PM PDT

Please goto the "Storage forum" find the sticky post. The uppermost post on that forum has much info and required details in *possible* rescue of your data. understand, any attempts may further reduce recovery of data, the choice is yours. Also, I like to part that any critical data should be saved to CD/DVD/BD discs as a more safe storage method. Practically all ext. storage media will fail in some way sooner or later, even if yours is a back-up it shouldn't be the sole backup, you now understand why. good luck


tada -----Willy Happy

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If it's really your BACKUP meaning there is a copy of the
by VAPCMD / June 9, 2013 12:33 AM PDT

data available elsewhere, then you should be able to format the external and later copy the DATA to it.

Otherwise I'd have to say data on the EXTERNAL wasn't BACKUP.


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Thank you for your replies.
by 32Catharine54er / June 18, 2013 4:55 PM PDT

Thank you for your replies.
Your replies helped a lot.
Now, I have restored all of my wanted data back!
Thank you!

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