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General discussion

(HELP ME) -runner error

Jun 2, 2006 10:06AM PDT

Everytime I start up my computer I get a message saying "Runner Error" then it states "Runner file name (Updates from HP.exe) lacks a '-'(the app id separator)" Is this serious or what, If so how can I fix it?

Discussion is locked

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HP Updates
Jun 2, 2006 11:30AM PDT
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runner error
Jun 13, 2006 8:22AM PDT

how can i get (compacq connections. exe) lacks a the app id separator) off every time i start up

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Runner Error
Jun 13, 2006 9:16AM PDT

I assume that the alert allows you the option of pressing OK, Cancel or similar and that the system completes its startup process after you do so.
If that's true, then it is not serious. What is means is that you have downloaded an update for your printer from HP and that, for some reason, it is a corrupted download.

Since printer updates normally require a system reboot, the update routine put something in the startup process that is intended to complete the installation.

You can try and search for it by using as much of the name as you can get from the warning. If you find it, move it to the desktop. Moving it to the desktop, rather than trashing it, is a safety value incase it is tied to something else. Write down where you found it incase you need to put the file back.

AFter you find it and move the file, try and reboot to insure that the alert message is no longer present.
If so, go back to HP and see if there is an update for your printer. IF so, download it and go through the install process as if you've never attempted it before.

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runner file missing?????
Jul 2, 2007 7:05AM PDT

window xp about 2 yrs old....home media center...runner file name( updates from hp. exe) lacks a '-' ( the app id separator) theresnbeen a couple othe ones that are simalar to this....am i deleting them, after i do software scan..and their in cookie form??? im totally new at this ..please help

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It is not clear
Jul 2, 2007 7:09AM PDT

from your post whether you have a problem or not.

What do you need help with?

Mark