I run into many that won't accept the modem was damaged so Tech carries a spare modem to swap out. Even when we show that replacing the modem cures the issue many owners want to fix their modem. Even reloading the OS at 120 bucks a pop (which we proved was not the problem) seems to be preferred. I call these "denial mode" and those that fall into that mode can be stuck until they accept the fact that hits are normal and it's best to swap it out and retest.
Bob
I'm currently using a SupraMax Pro v.92 Diamond internal modem that I got from an office supplies retail store about 7 months ago. Its ok, but its far from the quality I've had in other modems. I'm looking to buy a new modem. I need one that will do well with the online game World of Warcraft. The best modem I ever had was the USR Performance Pro Gaming internal modem. It worked fine for several months until one day it started disconnecting after about every 30 minutes of being connected. USR suggested it may have been struct by lightning but I don't think that happened. Has anyone else had this trouble before with this modem? Should I buy a new one?
I have been searching the web and have had my eyes on the v.everything USR internal modem. The only problem I see is its everything up to v.90 and not v.92. I'm not sure how this would affect my latency for online games but I have heard only good about it. Does this modem perform well still and is the v.92 loss worth it for this modem? Here is a couple links to modems I have in mind. I would appreciate any feedback and if anyone has a certain modem suggestion let me know.
http://us.creative.com/products/product.asp?category=7&subcategory=40&product=258
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=170137717734&ssPageName=STRK:MEWA:IT&ih=007

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