I am using XP SP2 and voltage on USB ports is fine.
I am at my wits end and dont want to replace firmware at the risk of making the mp3 unusable forever.
I am trying to fix a friend's mp3 player in time for her bday. I would need your help asap. I have spent the past 2 hours googling for answers but all to no avail.
After working fine for over half a year, a Brondi 2gb mp3 player (http://i63.photobucket.com/albums/h152/timyau666/s.jpg) suddenly is no longer recognized by windows. (USB device not recognized - "unknown device")
I can still hear music on it and use the menu etc. but cannot put any new music on anymore as whenever I plug it into the USB port it says "device not recognized".
I have tried it on other computers and it is the same and my USB ports work fine. I suspect it is the mp3 player itself and have used a USB extender cable but all to no avail.
Should I update the firmware? Or does the problem have to do with the mp3 player itself (i.e. bad soldering, chips, etc)?
Thanks for any help - the faster the better,