Question

Help!! Keep getting 'file download' pop ups

Hi, i have been getting pop ups every minute or so where a window pops up called 'File Download'. It gives me three options, Find, save and cancel. As it is an unknown type of file and i have no idea where it is coming from, i press cancel but it doesnt stop popping up. The name also keeps changing however the 'from' bit says 'us-e-node5.smartyads.com' Someone please help Sad
PS. i have tried many scans and nothing is working Sad

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Clarification Request
Please note.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
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Answer
That's some known hijacker/toolbar/ other thing.
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(NT) Thanks! Its working fine now
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Answer
Possible conclusions

SmartyAds is a global Multi-Channel Programmatic solution consisting of RTB Ad Exchange for demand and supply partners and Self-Serve Platform for direct advertisers and networks.

This appears to be an adware.
STEP 1 : Uninstall the program responsible for the pop-up ads
To uninstall a program from Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
If you are using Windows 8 or Windows 8.1, right-click in the screen’s bottom-left corner and choose “Control Panel” from the pop-up menu. Or simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel”

When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.

When the “Programs and Features” or the “Uninstall a Program” screen is displayed, scroll through the list of currently installed programs and uninstall any suspicious program.
Known malicious program: Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp and HD-V2.2.
The malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.

If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

Try a virus-scanner
I recemmend Malwarebytes- Anti malware

(Optional) STEP 6: Remove pop-up ads from Internet Explorer, Firefox and Google Chrome

If you are still experiencing issues with the pop-up ads in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

Open Internet Explorer, click on the “gear icon” IE Icon Gear in the upper right part of your browser, then click again on Internet Options.

In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.

In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.

When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now need to close your browser, and then you can open Internet Explorer again.

f you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

In the upper-right corner of the Firefox window, click the Firefox menu button (), then click on the “Help” () button.

From the Help menu, choose Troubleshooting Information.
If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.

Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.

To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.

Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.


Click on the “Chrome menu button” (Chrome menu) on the browser toolbar, select “Settings“, and then click on “Extensions“.

In the “Extensions” tab, remove FreeDelivery, SavePass, Pic Enhance, Sm23mS, Salus, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, PriceLEess, Savefier, Savepass, Couponarific and any other unknown extensions, by clicking the trash can icon.
Basically, if you have not installed an extension then you should remove it from Google Chrome.

If you cannot remove an extension because under the trash can you can see the “Installed by enterprise policy” text, then you will need to follow our “Remove Installed by enterprise policy extension from Chrome” guide.

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This doesn't look original and is missing steps.

I can only guess you plagiarized this and didn't go over it to be sure it was complete.

Given how incomplete this is, you may want to try harder next time or share a link where someone solved it.

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