1. Is the router firmware the latest?
Tell me the version and the router model so I can check.
2. Did you retest with the router on Channel 1? 11?
3. Did you move the router off the floor? On the floor?
Concrete floors could absorb a bit of the signal.
I purchased a Gateway laptop and went wireless with a RangeMax Netgear router. I was told it was one that would allow me to use it outdoors on the deck, etc.
I cannot keep a connection on the deck or even one room away. Geek Squad has been out going on 3 times to remedy this. First I was told it was my cordless phones which are on the same frequency as the router. I lose connection even when they are disconnected, so that isn't the problem.
Do you have a handy solution to this problem?