Networking & Wireless forum


help installing a wireless router

by cnet409 / October 27, 2015 11:02 AM PDT

i have a tenda wireless router model #w268r that was working fine with my old modem (time warner service)
the cable company gave me a new modem (arris #tg1672) and now the wireless router does not connect. my wireless laptop still sees the network name and says its connected but gets no internet connection at all

the new modem arris #tg1672 has 4 yellow output ports,
one is used to connect direct to my desktop and the internet works fine, the other is used to connect to the router which is not responding. (running windows 7)

any help will be appreciated
thank you

Discussion is locked
You are posting a reply to: help installing a wireless router
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: help installing a wireless router
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
The tg1672 has a router in it.
by R. Proffitt Forum moderator / October 27, 2015 11:09 AM PDT

That means you either change the tg1672 to a modem only (find its manual) or configure your *Tenda router to be a WAP. Here's the google I use for that.

"How to use a router as a WAP?"

Note: Edited by moderator to correct spelling.

Post was last edited on October 27, 2015 11:17 AM PDT

Collapse -
arris tg1672 is acting as a modem only
by cnet409 / October 27, 2015 8:51 PM PDT


i called my cable company (time warner) and they told me that the modem is in bridge mode acting as a modem only and that the wi-fi feature is disabled (that feature costs extra)

currently only one device, my desktop computer is hard wired.
the arris tg1672 has 4 ports on the back, should i only be using one of those ports to supply the wireless router and than have the wireless router which also has 4 ports supply any hard wired devices or can the arris tg1672 utilize all 4 ports?

the technician also told me that the new modem will be broadcasting a new IP address and that my router must be set to automatic to communicate with the new modem. this router was working fine with the old modem and i did not change any settings so i am puzzled at to why it does not work, i must be overlooking something , setting up a wireless connection cant be this complicated??

Collapse -
First no to using more than one port on the tg1672.
by R. Proffitt Forum moderator / October 28, 2015 9:23 AM PDT

For you to use those other ports the router in the tg1672 would have to be active.

Networking is complicated and something you learn with time or classes. There is some debate about deploying configurable versus single function hardware.

As long as the PC is on the tg1672, you can't use the other ports if what you was told is true. That port is for the WAN port of the router.

Collapse -
wireless design options
by mynetworkidea / November 2, 2015 9:54 AM PST
Collapse -
Roaming doesn't seem to work.
by R. Proffitt Forum moderator / November 2, 2015 10:01 AM PST

While interesting link your site may lead folk to think today's WiFi can roam without issues.

You may want to correct that.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?