As per this forum's suggestion, I downloaded AVG Free anti-virus on my wife's older comp (with W98). Before I could uninstall Norton's anti-virus, her computer went into "safe mode" (which I know nothing about). Perhaps, it was on "overload" with the Norton still on there? Now I can't uninstall the Norton, since I can't get out of "safe mode". I'm not very knowledgeable. What to do? In gentle, easy steps, please.
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