As per this forum's suggestion, I downloaded AVG Free anti-virus on my wife's older comp (with W98). Before I could uninstall Norton's anti-virus, her computer went into "safe mode" (which I know nothing about). Perhaps, it was on "overload" with the Norton still on there? Now I can't uninstall the Norton, since I can't get out of "safe mode". I'm not very knowledgeable. What to do? In gentle, easy steps, please.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?