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help! Installation of AVG resulted in Safe Mode in W 98 comp

by mort / September 11, 2006 5:19 AM PDT

As per this forum's suggestion, I downloaded AVG Free anti-virus on my wife's older comp (with W98). Before I could uninstall Norton's anti-virus, her computer went into "safe mode" (which I know nothing about). Perhaps, it was on "overload" with the Norton still on there? Now I can't uninstall the Norton, since I can't get out of "safe mode". I'm not very knowledgeable. What to do? In gentle, easy steps, please.

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Safe Mode
by eddie11013 / September 11, 2006 5:42 AM PDT

Regarding uninstalling Norton, follow this link and it will give you step by step instructions. You may or may not be able to uninstall Norton and or AVG in safe mode.
Give it a shot.

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