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General discussion

Help in repair

Jul 23, 2017 9:42PM PDT

Hello i purchase a apex tv from the Us model LE3949 Led 39" inch, today when i open my tv the screen turning all white, sometime he work for 15 minute and starting white again i already send it to a shop repair and they can do nothing to solve my tv please can somebody tell me what happen or what can causes a new tv apex LE3943 from turning white just after one month of purchased please

Discussion is locked

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Re: repair
Jul 24, 2017 12:19AM PDT

If it's one month old, you can claim warranty and either have it repaired or get another one.

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Wrong repair shop?
Jul 24, 2017 10:16AM PDT

Once in a while someone will not want to deal with the warranty system and takes it to a local shop. Let's hope this didn't void your warranty.

Call the warranty system and ask what to do next.