Your post suggesting that this member, 'JCCHANGER', contact you via email, and also advertising your online help web site contravenes Forum Policy.
That's why I deleted your post.
I notice you have also posted in the Broadband forum. I will deal with that separately.
I had stopped a program, but I was able to get it started again. However now I don't have my LAN connection in my Network File to make my DSL connection. Does anyone know how I can get this back without taking the desktop to the shop?