Help! I need a recovery disc/Windows installation disc

Question

Question

Help! I need a recovery disc/Windows installation disc

by Michele_Angelina | October 10, 2015 7:16 PM PDT

Hey guys,

My sister's HP laptop stopped working normally for the past 2 or so days. Now, we did a system restore a couple of times, and it didn't help. So, we did a system recovery, and now it's basically saying I need to install the recovery disc/Windows installation disc, and we bought the laptop brand new, but there is no disc that came with it.

I wanted to know if there is anywhere I can download the information of that disc onto my computer, and transfer it onto a disc and use it on hers? or, is there anything else I can do to get her laptop up and running again?

Thank you so much in advance

Info in computer: HP 2000-412NR notebook pc
Windows 7
Product ID: A7A73UA#ABA

Michele

Discussion is locked

Follow

Reply to: Help! I need a recovery disc/Windows installation disc

PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.

Title Body

Follow

Reporting: Help! I need a recovery disc/Windows installation disc

This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Sorry, there was a problem flagging this post. Please try again now or at a later time.

1 Posts

- Collapse + Expand Details

Back to Windows 7 forum

R. Proffitt · Answer 1 · October 11, 2015 9:12 AM PDT

- Collapse -

Answer

Let's continue at your other post. Link follows.

by R. Proffitt Forum moderator | October 11, 2015 9:12 AM PDT

http://www.cnet.com/forums/discussions/help-i-need-a-recovery-disc/

0

Help! I need a recovery disc/Windows installation disc

CNET Forums

Other Forums

Forum Info